With a proven track record at the USAF, I excel in training delivery and e-learning facilitation, blending technical proficiency with dynamic leadership to enhance learning outcomes. My experience includes developing and revising curriculum to meet AETC guidelines, demonstrating both subject matter expertise and a commitment to continuous improvement in educational methods.
Overview
33
33
years of professional experience
Work History
Technical Training Instructor
USAF
Keesler Air Force Base, MS
03.2021 - Current
Leads and mentors Personnel Apprentice students through technical training, providing guidance and support to enhance their learning experience.
Provides dynamic instruction in Personnel Apprentice Courses, ensuring alignment with established learning objectives.
Researched, developed, and revised course materials, proactively recommending updates to enhance instructional effectiveness and curriculum relevance.
Planned and executed a comprehensive training program for the Personnel Apprentice Course, guiding the course through validation processes to ensure it effectively met the diverse needs of learners.
Maintains outstanding professional and technical proficiency while effectively collaborating with peers to enhance student training activities.
Collaborated with instructional teams to rewrite the Personnel Apprentice Course curriculum, ensuring alignment with AETC guidelines and enhancing support for mission objectives.
Contributes to the Flight's mission by incorporating feedback and best practices into the training delivery for the Personnel Apprentice Course.
Administrative Support Manager
Army National Guard Bureau (NGB)
Arlington, VA
03.2019 - 09.2019
Provided functional support to the Human Resources Management- Education Branch Chief and the National Guard Bureau Program Managers on testing/training, GI Bill and Federal Tuition Assistance
Conducted research, developed products/reports, monitored performance measures and communicated with State and other agencies POCs as requested
Proficient in the use of NGB-directed task management systems to conduct research and provide written communication to the Chief of Education Services of NGB for all Congressional and IG inquiries, Soldier complaints or other explanations as requested in a timely manner that will meet the timeline or completion date as directed for the action
Conducted research and recommendations in accordance with law, Department of Defense Instruction, Army Regulations, and NGB Policy
These inquiries averaged five to eight per week
Spearheaded College and Job fairs by coordinating with over 100 colleges and employers
Counseled Service Members on all aspects of their education benefits and eligibility for them as well as their dependents
Distributed literature to Device Members related to all chapters of education benefits
Technical Support Specialist
Army National Guard
Camp Robinson, AR
03.2017 - 03.2019
Researched and analyzed personnel records and data systems to determine ARNG Soldier eligibility for the GI Bill and Kicker Incentive programs and accurately document the eligibility in various ARNG and DoD data systems
Provided ARNG Education programs guidance counseling by phone, email and to walk-in customers and distributed literature of ARNG education program reference material
Provided customer service for inquiries regarding verification/determination of eligibility for GI Bill and Transfer of Education Benefit programs with the Department of Veterans Affairs, DoD, NGB, State, schools, units and Soldiers
Processed, monitored, validated, approved or denied program recoupment actions
Served as a subject matter expert instructor in the GI Bill Education Services courses
Sergeant First Class
United States Army/Arkansas Army National Guard
Various Locations
10.1991 - 10.2016
Served as a Platoon Sergeant, Squad Leader and Team Leader for a Military Police unit in the Arkansas National Guard from 2001-2016
Served as a Human Resource Manager/Specialist in the Regular Army from 1991-2000
Drill Sergeant
Arkansas Army National Guard
Camp Robinson, AR
05.2010 - 09.2013
Conducted initial entry training for newly enlisted personnel; instructed and assisted in the training of basic combat tasks to recruits; developed recruits in discipline, physical fitness, military bearing, personal hygiene, first aid, pride in military and country
Trained recruits in drill and ceremonies, basic rifle marksmanship and maintenance of assigned equipment; provided instruction on military history, customs, courtesies and military regulations; exemplifies the Warrior Ethos, the Army Values, and demonstrates an example for all soldiers to follow
Convoy Commander
Arkansas Army National Guard
Camp Robinson, AR
11.2007 - 11.2008
Was responsible for the training, accountability, and logistical and operational planning of Convoy Operations in support of Operation Iraqi Freedom based on Tallil AFB, Iraq
Managed 21 military police personnel and civilian-contracted, semi tractor-trailer drivers in excess of 70 personnel
Was responsible for the safe and secure transport of equipment and freight in excess of $10 million dollars without loss of life or equipment
Patrolman First Class
Arkansas Highway Police
West Memphis, AR
05.2001 - 10.2004
Enforced commercial motor vehicle size, weight and safety laws
Stopped and inspected commercial vehicles in Arkansas for random inspections for compliance with State and the Federal Motor Carrier Safety Regulations
Was authorized to give citations and/or arrest commercial operators in Arkansas in violation of State traffic or criminal statutes
Education
Application of Instructional Systems Development Course -
81st Trng Group
Keesler AFB, MS
10.2023
Resilience Trainer Assistant -
Professional Development Center
Keesler AFB, MS
03.2023
Associate of Arts Degree - Criminology
University of Phoenix
08.2022
USAF Emerging Leader Course -
Air University
08.2022
Small Group Instructor Trainer Course -
01.2016
Senior Human Resources Manager Course -
01.2015
Training Officer Course -
01.2015
Army Basic Instructor Course -
01.2012
United States Army Drill Sergeant School -
01.2012
Army Advance Leadership Course -
01.2011
Skills
Learning Management Systems
Training delivery
E-Learning Facilitation
Subject matter expertise
Class development
Commendations
Meritorious Service Medal
Army Commendation Medal (3)
Army Achievement Medal (5)
Army Good Conduct Medal (5)
National Defense Service Medal w/Bronze Star
Global War on Terrorism Service Medal
Iraq Campaign Medal w/Campaign Star
Armed Forces Reserve Medal w/M Device
Drill Sergeant Identification Badge
Timeline
Technical Training Instructor
USAF
03.2021 - Current
Administrative Support Manager
Army National Guard Bureau (NGB)
03.2019 - 09.2019
Technical Support Specialist
Army National Guard
03.2017 - 03.2019
Drill Sergeant
Arkansas Army National Guard
05.2010 - 09.2013
Convoy Commander
Arkansas Army National Guard
11.2007 - 11.2008
Patrolman First Class
Arkansas Highway Police
05.2001 - 10.2004
Sergeant First Class
United States Army/Arkansas Army National Guard
10.1991 - 10.2016
Application of Instructional Systems Development Course -