Led and mentored Personnel Apprentice students through technical training, providing guidance and support to enhance their learning experience
Provided dynamic instruction in Personnel Apprentice Courses, ensuring alignment with established learning objectives
Researched, developed, and revised course materials, proactively recommending updates to enhance instructional effectiveness and curriculum relevance
Planned and executed a comprehensive training program for the Personnel Apprentice Course, guiding the course through validation processes to ensure it effectively met the diverse needs of learners
Maintained outstanding professional and technical proficiency while effectively collaborating with peers to enhance student training activities
Collaborated with instructional teams to rewrite the Personnel Apprentice Course curriculum, ensuring alignment with Air Education Training Command guidelines and enhancing support for mission objectives
Contributed to the Flight's mission by incorporating feedback and best practices into the training delivery for the Personnel Apprentice Course
Administrative Support Manager
Army National Guard Bureau (NGB)
Arlington, VA
03.2019 - 09.2019
Provided functional support to the Human Resources Management- Education Branch Chief and the National Guard Bureau Program Managers on testing/training, GI Bill and Federal Tuition Assistance
Conducted research, developed products/reports, monitored performance measures and communicated with State and other agencies POCs as requested
Proficient in the use of NGB-directed task management systems to conduct research and provide written communication to the Chief of Education Services of NGB for all Congressional and IG inquiries, Soldier complaints or other explanations as requested in a timely manner that will meet the timeline or completion date as directed for the action
Conducted research and recommendations in accordance with law, Department of Defense Instruction, Army Regulations, and NGB Policy
These inquiries averaged five to eight per week
Spearheaded College and Job fairs by coordinating with over 100 colleges and employers
Counseled Service Members on all aspects of their education benefits and eligibility for them as well as their dependents
Distributed literature to Device Members related to all chapters of education benefits
Technical Support Specialist
Army National Guard
Camp Robinson, AR
03.2017 - 03.2019
Researched and analyzed personnel records and data systems to determine ARNG Soldier eligibility for the GI Bill and Kicker Incentive programs and accurately document the eligibility in various ARNG and DoD data systems
Provided ARNG Education programs guidance counseling by phone, email and to walk-in customers and distributed literature of ARNG education program reference material
Provided customer service for inquiries regarding verification/determination of eligibility for GI Bill and Transfer of Education Benefit programs with the Department of Veterans Affairs, DoD, NGB, State, schools, units and Soldiers
Processed, monitored, validated, approved or denied program recoupment actions
Served as a subject matter expert instructor in the GI Bill Education Services courses
Convoy Commander
Arkansas Army National Guard
Camp Robinson, AR
11.2007 - 11.2008
Was responsible for the training, accountability, and logistical and operational planning of Convoy Operations in support of Operation Iraqi Freedom based on Tallil AFB, Iraq
Managed 21 military police personnel and civilian-contracted, semi tractor-trailer drivers in excess of 70 personnel
Was responsible for the safe and secure transport of equipment and freight in excess of $10 million dollars without loss of life or equipment
Drill Sergeant
Arkansas Army National Guard
Camp Robinson, AR
05.2010 - 09.2013
Conducted initial entry training for newly enlisted personnel; instructed and assisted in the training of basic combat tasks to recruits; developed recruits in discipline, physical fitness, military bearing, personal hygiene, first aid, pride in military and country
Trained recruits in drill and ceremonies, basic rifle marksmanship and maintenance of assigned equipment; provided instruction on military history, customs, courtesies and military regulations; exemplifies the Warrior Ethos, the Army Values, and demonstrates an example for all soldiers to follow
Patrolman First Class
Arkansas Highway Police
West Memphis, AR
05.2001 - 10.2004
Enforced commercial motor vehicle size, weight and safety laws
Stopped and inspected commercial vehicles in Arkansas for random inspections for compliance with State and the Federal Motor Carrier Safety Regulations
Was authorized to give citations and/or arrest commercial operators in Arkansas in violation of State traffic or criminal statutes
Sergeant First Class
United States Army/Arkansas Army National Guard
10.1991 - 10.2016
Served as a Platoon Sergeant, Squad Leader and Team Leader for a Military Police unit in the Arkansas National Guard from 2001-2016
Served as a Human Resource Manager/Specialist in the Regular Army from 1991-2000