Sharon Meachum
Totz,KY
Summary
Responsible and reliable support staff manages day-to-day reception duties, answering phones, fielding inquiries and responding to emails. First person to meet and welcome new clients and provide their intakes. Skilled at providing direct support in word processing, data entry and filing documents. Highly organized with an attention to detail, and strong ability to multitask. Very much a team player.
Overview
36
36
years of professional experience
Work History
Support Staff Member
Mountain Comprehensive Care Center
08.2023 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Optimized inventory management by regularly monitoring supplies and proactively ordering replacements.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted in managing schedules, coordinating meetings, and maintaining calendars for optimal time management.
- Scheduled appointments for Therapists and Nurse Practitioners.
- Conducted the new client intakes including proper coding for the billing process.
- Maintained a current and updated list of all clients and ensured that they stayed in compliance with insurance standards.
- Provided professional referral responses for collobrating agencies.
- Apprised the staff of all new clients that needed transportation along with completing the proper paperwork for authorization.
Motorcycle Safety Instructor
Motorcycle Safety Foundation (MSF)
03.2009 - 10.2019
- Collaborated with fellow instructors to ensure consistent teaching methods across all courses and maintain high-quality instruction standards.
- Enriched the overall learning experience by incorporating multimedia presentations into lectures, diversifying instructional methods for increased engagement.
- Increased student confidence with personalized coaching tailored to individual learning styles and abilities.
- Supported students in overcoming challenges and mastering complex motorcycle maneuvers through patient guidance and expert instruction.
- Promoted responsible riding habits by emphasizing the importance of protective gear, defensive driving strategies, and traffic laws compliance.
- Built rapport with students through open communication channels, fostering a supportive atmosphere conducive to learning success.
- Ensured a safe learning environment by strictly adhering to safety guidelines during classroom sessions and hands-on training.
- Maintained up-to-date knowledge of industry advancements through continuous professional development opportunities including workshops, conferences, and seminars related to motorcycle safety instruction.
- Improved student safety awareness by incorporating real-life scenarios and demonstrations into lessons.
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
- Maintained accurate student records to meet DOT requirements.
- Administered driver education course and knowledge test to assist students with earning learner's permits.
- Conducted classes and workshops for students on special topics of interest.
- Participated in trainings, meetings and seminars to expand knowledge and optimize instruction.
Probation Parole Officer
Department of Corrections
11.1988 - 11.2008
- Conducted regular home visits, employment checks, and drug screenings to confirm compliance with probation or parole conditions.
- Testified effectively in court hearings regarding offender compliance, progress, or violations as needed for informed judicial decisions.
- Developed strong rapport with offenders through consistent communication while enforcing accountability for their actions.
- Enhanced community safety by monitoring and supervising probationers and parolees in compliance with court orders.
- Implemented crisis intervention strategies when necessary to address immediate threats to public safety or individual wellbeing.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Provided court testimony to support court decisions.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Arranged substance abuse rehabilitation for offenders.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Performed routine home inspections and drug tests for offenders on parole.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Education
Bachelor of Science - Criminal Justice
Eastern Kentucky University
Richmond, KY12.1988
Skills
- Telephone assistance
- Support Services
- Check-ins
- Expense Reporting
- Documentation
- Calendar Management
- Proofreading
- Clerical Support
- Records Management
- Filing and data archiving
- Appointment Coordination
- Schedule Management
- High Volume Phone Inquiries
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Data Entry
- Office Management
- Self Motivation
- Positive Attitude
- Dedicated Team Player
- Verbal Communication
- Reception duties
Timeline
Support Staff Member
Mountain Comprehensive Care Center
08.2023 - Current
Motorcycle Safety Instructor
Motorcycle Safety Foundation (MSF)
03.2009 - 10.2019
Probation Parole Officer
Department of Corrections
11.1988 - 11.2008
Bachelor of Science - Criminal Justice
Eastern Kentucky University