Sharon Milam
Palmetto,GA
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive interactions.
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Dedicated to my employer, in the 23 years at my current job I have only been out sick maybe 4 days. I have a very strong work ethic and very driven to make sure things are done correctly and always stay busy. I have a work is work attitude, time to play is on my time and not on my employers time.
Overview
30
30
years of professional experience
Work History
Administrative Assistant/Front Desk
Peachtree Pediatric Dentistry
Peachtree City, GA
03.2001 - Current
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits, collecting payments.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Monitored supply levels within the office and ordered new materials as needed.
- Prepared correspondence letters for insurance companies related to claims processing.
- Handled all payroll with Paychex, figured time cards, and kept records of all employees' time and vacation.
- Did all booking for the Dentist, such as paid all incoming bills, kept up with the bank account, and sent all documents needed to the accountant monthly.
- Worked remotely from home as needed, if the weather was bad or during holidays, that payments still needed to be processed for the office.
- We used Dentrix in this office and I was very proficient with this program. If anything needed fixing, I am the person that everyone looked to fix it or find out how to fix it.
Legal Secretary
Leslie W. Wade Attoney at Law
Fayetteville, GA
09.2000 - 03.2001
- Answering phones, using current WordPerfect program, transcription, and all basic secretary duties.
- WPM 60-65
- Salary $11.00 per hour with a 40 hour a week.
- No benefits were included, such as health insurance or paid vacation time.
Legal Secretary
Ballard & Ballard, Attorneys at Law
Fayetteville, GA
05.2000 - 09.2000
- Answering phones, making appointments, using current WordPerfect, billing clients, transcription, and all basic legal secretary duties.
- WPM 60-65.
- Salary $11.00 per hour with a 40 hour a week.
- No benefits were included, such as health insurance or paid vacation time.
Court Clerk
Fayette County State Court
Fayetteville, GA
12.1996 - 05.2000
- Managed calendar scheduling for courtroom proceedings.
- Reviewed paperwork submitted by attorneys to verify accuracy before submitting it to the judge.
- Provided clerical support such as typing letters, memos, orders and judgments.
- Ensured that all necessary forms were completed accurately before trial dates.
- Provided administrative support to the court staff by preparing and filing legal documents.
- Organized and maintained a large database of records, including case files, court dockets, and other related materials.
- Verified accuracy of case information entered into the computer system prior to hearings or trials.
- Prepared daily reports on cases processed during each session of court.
- Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
- Assisted in data entry for all incoming cases into the computer system.
- Updated records after each hearing or trial was concluded.
- Distributed court fees after court cases by writing checks.
- Salary was $8.78 per hour.
- Health insurance, holiday pay, and vacation pay.
Bank Teller
Peachtree Pediatric Dentistry
Tyrone, GA
04.1994 - 12.1996
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Salary $8.19 per hour.
- Health insurance provided, holiday, and vacation pay.
Education
High School Diploma -
Southwestern High School
Piasa, IL05-1988
Timeline
Administrative Assistant/Front Desk
Peachtree Pediatric Dentistry
03.2001 - Current
Legal Secretary
Leslie W. Wade Attoney at Law
09.2000 - 03.2001
Legal Secretary
Ballard & Ballard, Attorneys at Law
05.2000 - 09.2000
Court Clerk
Fayette County State Court
12.1996 - 05.2000
Bank Teller
Peachtree Pediatric Dentistry
04.1994 - 12.1996
High School Diploma -
Southwestern High School
Similar Profiles
Regina HardyRegina Hardy
Intern at Peachtree Pediatric PsychologyIntern at Peachtree Pediatric Psychology
Hannah DavesHannah Daves
Front Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental GroupFront Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental Group
JADE WEATHERINGTONJADE WEATHERINGTON
Research Assistant at University of Maryland School of Dentistry Department of Pediatric DentistryResearch Assistant at University of Maryland School of Dentistry Department of Pediatric Dentistry
Louis SconyersLouis Sconyers
HVAC Technician at Sherlock Heating and Air ConditioningHVAC Technician at Sherlock Heating and Air Conditioning
Stacey BryantStacey Bryant
Senior Network Manager at US ArmySenior Network Manager at US Army