Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Mondello

Hattiesburg,MS

Summary

Driven Area Sales Manager with 10+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.

Overview

16
16
years of professional experience

Work History

Area Sales Manager

PaceMate
07.2022 - Current
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Introduced new products to meet customer demand and increase profits.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Implemented systems and procedures to increase sales.

Sales Representative

Biotronik
06.2015 - 05.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Clinical/Sales Representative

Boston Scientific
02.2012 - 05.2015
  • Conducted clinical demonstrations for educational events, trade shows and dealer presentations.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Used consultative sales approach to understand and meet customer needs.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.
  • Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Demonstrated products and specific features at customer locations and special events.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Proactively managed client correspondence and recorded tracking and communications.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Networked at events and by phone to expand business profits and revenues.

Ep Tech/Lead

Cardiology Consultants
03.2008 - 02.2013
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Diagnose Rhythm's
  • Check, program, and troubleshoot pacemakers and ICD's
  • Proficient in Medtronic, Boston Scientific, Abbott, and Biotronik products
  • Work with Cardiologist and Electrophysiologists to optimize patient care
  • Maintain in-patient schedules as well as cardiac remote schedules
  • CPT coding and DX coding

Education

Associate of Science - Health And Wellness

Medical Career
Pensacola, FL
03.1997

Skills

  • Contract Review
  • ROI Presentations
  • Complex Negotiations
  • Sales Tracking
  • New Account Development
  • Closing Strategies
  • Pipeline Management
  • Partnership Development
  • Territory Management
  • Leads Prospecting
  • Schedule Coordination
  • Account Monitoring
  • Relationship Building

Timeline

Area Sales Manager

PaceMate
07.2022 - Current

Sales Representative

Biotronik
06.2015 - 05.2023

Clinical/Sales Representative

Boston Scientific
02.2012 - 05.2015

Ep Tech/Lead

Cardiology Consultants
03.2008 - 02.2013

Associate of Science - Health And Wellness

Medical Career

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Sharon Mondello