Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon Montgomery

Russellville,Alabama

Summary

Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Medical Center Pharmacy
Sheffield, AL
09.2023 - Current
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Received payment from customers and processed credit card transactions when necessary.
  • Assisted in training new employees on pharmacy procedures.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Managed filing of prescriptions, both electronically and manually.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Organized work areas so that everything was easily accessible when needed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Prepared prescription transfers to other pharmacies.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Enhanced pharmacy efficiency by developing and implementing organizational systems.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Conducted medication therapy management sessions under the guidance of a pharmacist.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Entered prescription information into computer databases.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Maintained proper storage and security conditions for drugs.
  • Operated cash registers to accept payments from customers.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.

ER Registration Clerk

Helen Keller Hospital
Sheffield, AL
12.2022 - 08.2023
  • Provided assistance to visitors and answered their questions regarding hospital services or directions within the facility.
  • Answered phone inquiries regarding hospital services, billing questions and other general information requests from patients or family members.
  • Performed pre-registration activities for scheduled appointments.
  • Coordinated with third party payers for authorization requirements prior to admission.
  • Verified insurance coverage and obtained authorizations as needed.
  • Worked collaboratively with medical staff to ensure accuracy in patient registrations.
  • Entered patient demographic and financial data into computer system accurately.
  • Responded quickly to changes in workload due to fluctuations in patient volume.
  • Reviewed daily reports for accuracy and completeness of data entry.
  • Processed release of information requests as required by law or regulation.
  • Ensured that all relevant information was entered into the system before discharging a patient from ER.
  • Collected co-payments and other payments from patients.
  • Provided support for other departments when needed during peak times such as admissions and discharges.
  • Communicated with patients with compassion while keeping medical information private.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Ordered and maintained supply inventory for medical office.
  • Arranged hospital admissions for patients as required.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Interviewed patients to complete case histories and intake forms.
  • Completed relevant insurance and other claim forms.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.

Hotel Front Desk Clerk

ColdWater Inn
Tuscumbia, AL
06.2021 - 11.2022
  • Managed cash drawer according to established accounting guidelines.
  • Handled all guest luggage as needed during check-in and check-out process.
  • Assisted guests with check-in and check-out procedures as needed.
  • Provided information about the hotel's amenities, services and surrounding areas to guests.
  • Processed payments from customers for room charges and incidentals.
  • Assisted with room reservations, changes and cancellations.
  • Greeted guests in a professional and friendly manner.
  • Ensured that all guest requests were met promptly, courteously and efficiently.
  • Maintained up-to-date knowledge of hotel products, services, pricing plans and policies.
  • Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
  • Served as first point of contact for emergency situations requiring evacuation or security personnel.
  • Stocked supplies at the front desk such as forms, stationery items, brochures.
  • Performed administrative duties such as filing documents, preparing correspondence.
  • Assisted in training new front desk clerks on proper procedures and protocols.
  • Resolved customer complaints in a timely manner while following company policies and procedures.
  • Coordinated with housekeeping staff regarding occupancy status of rooms.
  • Maintained daily records of room availability and rates.
  • Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
  • Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Helped patrons find entertainment and sporting events, making reservations, and enhancing customer experience.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Issued room keys and escort instructions to bellhops.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Input and confirmed reservations for guests.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.

Manager

Dollar General
Tharptown, AL
07.2019 - 02.2021
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Established processes to ensure efficient workflow throughout the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored staff performance and addressed issues.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Directed recruitment, hiring, and training of new staff members.
  • Recruited and hired qualified candidates to fill open positions.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Pharmacy Technician

Inverness Apothecary
Trinity, AL
09.2018 - 02.2019
  • Developed an understanding of coding systems used in medical billing processes.
  • Performed research on insurance regulations related to medical billing practices.
  • Worked closely with medical billing department to ensure accurate coding of all services provided.
  • Served as mentor for new instructors hired into the Medical Billing program.
  • Provided assistance in completing forms related to medical billing and reimbursement processes.
  • Performed data entry for patient information into the medical billing system.
  • Trained staff members on coding techniques, billing protocols, and other aspects of medical billing operations.
  • Processed insurance claims using medical billing software and managed accounts receivable.
  • Participated in training sessions to stay updated on current regulations and guidelines related to medical billing practices.
  • Trained other staff members in medical billing processes and procedures.
  • Assisted with medical billing processes by entering data into the system accurately.
  • Developed an understanding of Medicare and Medicaid rules and regulations as they apply to medical billing procedures.
  • Processed incoming mail related to medical billing claims and payments received from insurance companies or other payors.
  • Identified potential issues with medical billing processes prior to submission of claims.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Restocked shelves with new supplies of medications as needed.
  • Received payment from customers and processed credit card transactions when necessary.
  • Assisted in training new employees on pharmacy procedures.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Managed filing of prescriptions, both electronically and manually.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Prepared prescription transfers to other pharmacies.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Answered telephones to respond to questions or requests.
  • Mixed pharmaceutical preparations according to written prescriptions.

Pharmacy Technician

Specialty Pharmacy
Sheffield, AL
12.2016 - 01.2018
  • I did all other jobs already listed in other pharamcy jobs but also did a lot of over the phone customer service and insurance billing.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Restocked shelves with new supplies of medications as needed.
  • Received payment from customers and processed credit card transactions when necessary.
  • Assisted in training new employees on pharmacy procedures.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Organized work areas so that everything was easily accessible when needed.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Prepared prescription transfers to other pharmacies.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Answered telephones to respond to questions or requests.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • We ran as a retail pharmacy and a mailorder pharmacy so i worked in both areas.

Medical Assistant

Shoals Primary Care
Ford City, AL
02.2015 - 10.2016
  • Collected samples from patients for laboratory testing purposes.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Administered injections, medications and treatments as directed by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Educated patients about medications, procedures and physician's instructions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Supported administrative staff by processing payments.
  • Handled general office duties to support administrative staff during peak hours.
  • Administered medications under physician's supervision.

Medical Receptionist

Shoals Primary Care
Sheffield, AL
01.2014 - 02.2015
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Performed data entry tasks related to billing and collections procedures.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Greeted and checked in patients, updating patient information in computer system.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Answered phones promptly and directed calls appropriately.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Protected patients by observing strict HIPAA guidelines.
  • Informed patients of financial responsibilities prior to rendering services.
  • Processed patient payments and scanned identification and insurance cards.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Straightened up waiting room to maintain neat and organized space.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Entered insurance, demographics and health history into patient database.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Checked patients in and out for appointments and collected co-payments.
  • Communicated with patients with compassion while keeping medical information private.
  • Ordered and maintained supply inventory for medical office.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Compiled and coded patient information or data in appropriate computer system.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Arranged hospital admissions for patients as required.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.

Pharmacy Technician

OPC Pharmacy
Russellville, AL
08.2011 - 06.2012
  • Reconstituted bulk powders into oral suspensions following established protocols.
  • Followed proper aseptic technique while preparing sterile products.
  • Provided technical support to other pharmacy personnel when needed.
  • Maintained inventory levels of raw materials and finished product for compounding purposes.
  • Prepared patient-specific prescriptions for compounding according to physician orders.
  • Conducted daily maintenance tasks such as cleaning the work area, washing glassware and autoclaving instruments.
  • Adhered strictly to all state and federal laws governing the practice of pharmacy compounding.
  • Verified accuracy of all prepared products before dispensing.
  • Processed insurance claims related to compound medications accurately and efficiently.
  • Calculated, weighed, measured, and mixed pharmaceutical ingredients in accordance with standard formulas or recipes.
  • Dispensed finished compounded medications by filling appropriate containers with prescribed amounts of medication.
  • Compounded non-sterile preparations including ointments, creams, lotions.
  • Maintained accurate records of compounded medications and ingredients used.
  • Stored hazardous chemicals safely in compliance with safety regulations.
  • Assisted pharmacists in providing medication counseling to patients regarding their compounded medication.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Entered prescription information into computer databases.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Prepared and processed medical insurance claim forms and records.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.

Bank Teller

CB&S Bank
Russellville, AL
02.2009 - 08.2011
  • Prepared reports on transaction activity for management review.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Researched customer inquires regarding their accounts using internal banking systems.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Maintained accurate records of all financial transactions.
  • Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
  • Provided assistance to other tellers during peak business hours as needed.
  • Processed loan payments by verifying funds availability prior to disbursing funds.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Participated in weekly training sessions to stay abreast of changes in banking regulations.
  • Educated customers about different types of banking services available at the branch.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Assisted customers with basic technical issues related to digital banking platforms.
  • Performed cash handling duties including counting currency, coins and checks.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Reconciled cash and checks against computer records at end of shift.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Explained bank services, financial products and applicable fees to customers.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Entered transactions into computer and issued customer receipts.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Built and maintained client relationships through quality, personalized interactions.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Trained employees on cash drawer operation.
  • Directed specific questions to appropriate branch personnel.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Maintained confidentiality of bank records and client information.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Delivered exceptional service to customers in person or over telephone.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Prepared official checks for customer and internal bank needs.
  • Received mortgage and other loan payments, verifying payment dates and amounts due.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Verified amounts and integrity of every check or funds transfer.
  • Received and counted daily inventories of cash, drafts and checks.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Transmitted orders to supply cash to meet daily needs.

Education

GED -

NORTH WEST COMMUNITY COLLEGE
Phil Campbell, AL
08-2006

Associate of Applied Science - Nursing

NORTH WEST COMMUNTITY COLLEGE
Phil Campbell, AL

Skills

  • Patient-focused care
  • Data Entry
  • Procedure Assistance
  • Patient Flow Management
  • Phlebotomy
  • Patient Scheduling
  • Medical Billing
  • Medical Transcription
  • Records Management
  • HIPAA Compliance
  • Payment Collection
  • Mail Management
  • Medical Charting
  • Insurance Verification
  • Medical Terminology
  • Referral Verification
  • Telephone Etiquette
  • Account Management
  • Co-payment collection
  • Workflow Optimization
  • Front Desk Operations
  • Office Administration
  • Petty cash management
  • Electronic Medical Records
  • Microsoft Office
  • Proficient in [Software]
  • Insurance Claims
  • Documentation
  • Patient callbacks
  • Appointment Setting
  • Patient Relations
  • Appointment Scheduling
  • HIPAA Guidelines
  • Patient Assessments
  • Restocking lab supplies
  • EKG set up and monitoring
  • Advanced anatomy knowledge
  • Medical terminology knowledge
  • Sterilization techniques
  • Compassionate
  • Inventory and supply management
  • Sterile technique
  • Venipuncture and phlebotomy
  • Professional Bedside Manner
  • Understands mobility assistance needs
  • Family Education
  • Vital sign monitors
  • Infection control procedures
  • Lab equipment setup
  • Patient-handling equipment
  • Electrocardiography (EKG)
  • Lab Equipment Operation
  • Proper sterilization techniques
  • Equipment Sterilization
  • Immunization Administration
  • Certified in Basic Life Support (BLS)
  • Communicating with patient fam
  • Medication Dispensing
  • Order Verification
  • Billing support
  • Supply Restocking
  • Insurance Billing
  • Drug Inventory Management
  • Prescription Filling
  • Drug Inventory Control
  • Processing payments
  • Ordering and stocking medications
  • FDA Drug Safety Guidelines
  • Verifying orders
  • OTC Recommendations
  • New Hire Onboarding
  • Point of sale systems proficiency
  • Pharmacy operations
  • Team Collaboration
  • HIPAA
  • Interpreting orders
  • Pharmaceutical Calculations
  • Problem-solving skills
  • Proper labeling procedures
  • Stocking shelves
  • Supporting pharmacy operations
  • Healthcare regulations
  • Labeling prescriptions
  • Resolving customer issues

Certification

  • PHARAMACY TECHNICIAN LICENSE

Timeline

Pharmacy Technician

Medical Center Pharmacy
09.2023 - Current

ER Registration Clerk

Helen Keller Hospital
12.2022 - 08.2023

Hotel Front Desk Clerk

ColdWater Inn
06.2021 - 11.2022

Manager

Dollar General
07.2019 - 02.2021

Pharmacy Technician

Inverness Apothecary
09.2018 - 02.2019

Pharmacy Technician

Specialty Pharmacy
12.2016 - 01.2018

Medical Assistant

Shoals Primary Care
02.2015 - 10.2016

Medical Receptionist

Shoals Primary Care
01.2014 - 02.2015

Pharmacy Technician

OPC Pharmacy
08.2011 - 06.2012

Bank Teller

CB&S Bank
02.2009 - 08.2011

GED -

NORTH WEST COMMUNITY COLLEGE

Associate of Applied Science - Nursing

NORTH WEST COMMUNTITY COLLEGE

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Sharon Montgomery