Sharon Morton
Colfax,United States
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
29
29
years of professional experience
Work History
Executive Assistant
Xpresscreen, Inc.
01.2016 - Current
- Established workflow processes monitored daily productivity and implemented modifications to improve the overall performance of personnel
- Maintained CRM database with customer updates and report generation
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Managed office operations while scheduling appointments for department managers
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Established and developed a strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Customer Service Manager
Harris Teeter
05.2007 - 05.2014
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
- Introduced higher standards for customer service and increased efficiency by streamlining operations
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
- Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements
Assistant General Manager
Harmor Auto Sales
05.2003 - 05.2007
- Maintained a well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Oversaw computer database and physical filing systems
- Handled cash accurately and prepared deposits
- Resolved problems promptly to elevate customer approval
Property Manager
BNP Residential Properties
05.2001 - 05.2003
- Evaluated and recommended changes in rental pricing strategies to remain competitive in the market
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
- Maintained sufficient number of units market-ready for lease
Property Manager
Equity Residential Properties
01.1996 - 05.2001
- Developed, reviewed, and submitted property operating and capital budgets
- Handled disciplinary actions, performance appraisals and terminations of company staff
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
Education
Associate degree - Paralegal Technology
Forsyth Technical Community College
Winston Salem, NC03.2025
High School Diploma -
Northwest Guilford High School
Greensboro, NC06.1987
Skills
- Case law investigation
- Experienced with case management systems
- Experience with LexisNexis
- Strong organizational abilities
- Effective multitasking
- Effective written communication
- Effective verbal communication
- Meticulous attention to detail
- Accuracy
- Safeguarding confidential data
- Understanding of legal terms
- Proficient in MS Office
- Experienced in QuickBooks software
- Proficient schedule organization
- Efficient document management
- Legal document submission
- Senior executive assistance
- Analytical problem-solving skills
- Data privacy management
- Client support
- Travel logistics management
- Document review
- Proficient in advanced MS Office Suite
Timeline
Executive Assistant
Xpresscreen, Inc.
01.2016 - Current
Customer Service Manager
Harris Teeter
05.2007 - 05.2014
Assistant General Manager
Harmor Auto Sales
05.2003 - 05.2007
Property Manager
BNP Residential Properties
05.2001 - 05.2003
Property Manager
Equity Residential Properties
01.1996 - 05.2001
High School Diploma -
Northwest Guilford High School
Associate degree - Paralegal Technology
Forsyth Technical Community College
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