Sharon Mountain
Brunswick,GA
Summary
Diligent [Desired Position] with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
14
14
years of professional experience
Work History
Supervisor
B&Ojv
1131 Chapel Crossing Rd
10.2018 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Housekeeping Room Attendant
SRM and B&Ojv
1131 Chapel Crossing Road
10.2010 - 10.2018
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
Education
High School Diploma -
Glynn Academy
1001 Mansfield St Brunswick Ga 3152006-1987
Timeline
Supervisor
B&Ojv
10.2018 - Current
Housekeeping Room Attendant
SRM and B&Ojv
10.2010 - 10.2018
High School Diploma -
Glynn Academy