Sharon M. Perkins
Mount Vernon,NY
Summary
Driven professional with a strong background in property management and human resources, notably at C & C Property Management. Excelled in legal compliance, housing regulations, and interpersonal communication, enhancing tenant satisfaction and operational efficiency. Demonstrated exceptional analytical skills and a knack for conflict resolution, achieving significant improvements in compliance monitoring and case management.
Overview
25
25
years of professional experience
Work History
Section 8 Coordinator /Property Management Administrative Assistant
C & C Property Management
New York, NY
05.2023 - 12.2024
- Conducted annual recertifications for all Section 8 tenants.
- Advised applicants on their rights and responsibilities as participants in the Section 8 program.
- Monitored tenant income and family composition to ensure eligibility requirements were met.
- Responded to questions from tenants regarding their eligibility for benefits or other issues pertaining to their participation in the program.
- Prepared monthly reports on the status of all active cases within the program.
- Coordinated with local agencies to ensure compliance with federal regulations related to Section 8 housing vouchers.
- Assisted in the processing of Section 8 applications and renewals.
- Processed Housing Choice Voucher payments to landlords.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Handled general correspondence between tenants and landlords via mail or email.
- Coordinated move-ins and move-outs of tenants by scheduling inspections and cleaning services as needed.
- Maintained records of rental properties, lease agreements, tenant information, and maintenance requests.
- Performed administrative duties such as filing paperwork, photocopying documents, scanning documents into computer systems.
- Entered financial information into company software applications accurately and efficiently.
- Generated invoices for rent payments from tenants on a timely basis using accounting software programs.
- Assisted with preparation of monthly reports regarding occupancy rates, delinquencies, accounts receivable and payable.
- Updated tenant contact information regularly in order to maintain accurate records.
- Created and updated spreadsheets with financial data such as rent collections, payments due, expenses incurred.
- Processed security deposits according to state laws and regulations.
- Monitored payment status of tenants' rents to ensure timely collection of funds.
Human Resouces Administrative Assistant
Prospect Airport Services
Newark, NJ
07.2022 - 05.2023
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Acted as a liaison between employees and upper-level management when needed.
- Processed new hire paperwork and conducted onboarding orientations.
- Provided assistance in the performance management process, including setting goals and objectives.
- Developed job postings for open positions and managed applicant tracking system.
- Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
- Monitored compliance with employment laws and regulations.
- Prepared reports regarding personnel related activities such as turnover rate, absenteeism.
- Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
- Ensured compliance with federal, state, and local laws related to employment practices.
- Conducted exit interviews to determine reasons for employee departures.
- Managed benefits programs such as health insurance plans, retirement accounts.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Oversaw benefits enrollment process by answering questions and assisting employees with login details.
- Built and developed lasting relationships with employees, peers, upper management and outside vendors.
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Completed reports and employment forms.
Clinical Denial Analyst / Medical Record Analyst
Montefiore Hospital
Tarrytown, NY
01.2017 - 07.2022
- Processed multiple reports daily operating EPIC Computer Software’s.
- Reviewed & documented all information regarding ongoing authorizations or denials of inpatient hospital services. Ensured all denials /appeals are documented promptly and efficiently; verified that each step of the process is performed within the required timeframe.
- Registered medical records in EPIC Computer Software via tracking to assure that all information is received and carefully reviewed following policies and procedures reporting needed changes.
- Responded to health plans by integrating the use of the clinical criteria utilized for the payer, therefore, optimizing the likelihood of reversing the adverse appeal determination.
- Analyzed medical records to determine the appropriateness and the medical necessity for admission and continued stay.
- Prepared and printed face sheet for medical record, documents scanned into system from medical doctors, nurses etc., clinical notes for patient’s hospital stay of denial and create a medical record.
- Using Electronic Health Record, evaluated medical records for completeness, reviewed and abstracted data in response to requests for insurance companies and providers for denial letter appeal process, print, set up documents and mail to insurance company.
- Investigated claims, retroactive termination errors, duplicate billing/payments, and coding errors.
- Ensured proper coding; reviewed and resolved coding related edits captured in the department WQs.
- Coding reviewed/correction for patient encounters and surgery cases (e.g., bundling, LCD edits).
Education
Security Guard Training Certificate
Westchester Institute Of Computer Technology Inc.
New Rochelle, NY 10.2024 - 10.2024
Security Guard Training Certificate
Westchester Institute of Computer Technology Inc.
New Rochelle, NY 10.2024 - 10.2024
National Restaurant Association ServSafe Certified - 12 Week FOOD PREPARATION TRAINING Including 24-hou
Westchester Community College
Valhalla, NYCertificate of Technical Studies - Computer Applications Development
Pace University
New York, NY10-2001
High School Diploma -
Laurel Park High School
Martinsville, VA06-1991
Skills
- Budget administration
- Legal compliance
- Housing regulations expertise
- Applicant support and service
- Interpersonal communication
- Detail orientation
- Time management abilities
- Compliance monitoring
- Eligibility determination
- Policy interpretation
- Conflict resolution
- Record keeping
- Government Programs Understanding
- Case management
- Computer proficiency
- Multitasking capacity
- Organizational skills
- Analytical skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified Information Professional (CIP) - AIIM.
- Microsoft Office Specialist (MOS) - Microsoft.
- Food Safety Manager Certification (FSMC) - American National Standards Institute.
- Certified Food Manager (CFM) - State Departments of Health or equivalent.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- Security Officer Certification (SOC) - National Association of Safety Professionals.
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
Timeline
Security Guard Training Certificate
Westchester Institute Of Computer Technology Inc.
10.2024 - 10.2024
Security Guard Training Certificate
Westchester Institute of Computer Technology Inc.
10.2024 - 10.2024
Section 8 Coordinator /Property Management Administrative Assistant
C & C Property Management
05.2023 - 12.2024
Human Resouces Administrative Assistant
Prospect Airport Services
07.2022 - 05.2023
Clinical Denial Analyst / Medical Record Analyst
Montefiore Hospital
01.2017 - 07.2022
National Restaurant Association ServSafe Certified - 12 Week FOOD PREPARATION TRAINING Including 24-hou
Westchester Community College
Certificate of Technical Studies - Computer Applications Development
Pace University
High School Diploma -
Laurel Park High School
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