Drive sales results and revenue growth with a consultative, solution-based sales approach. Provide unparalleled customer service to build / maintain a loyal client base. Tenacious, results-driven sales strategist, delivering dramatic performance results in highly competitive markets with practical leadership, integrity and critical thinking. Offer solid experience in: Strategic Marketing
Business Development
Physician Relations Consistently exceed sales performance goals, earning a reputation for unparalleled market vision, client insight, teamwork / collaboration and proven expertise in areas of: Market Analysis / Sales Strategy ... New Business Development ... Planning / Forecasting ... Closing ... Education / Presentation ... Account Penetration / Retention ... Relationship Management ... Customer Service ... Product Launches ... Territory Management ... Recognized for building solid and influential network of opinion leaders within the dental industry, working with large group practices, sole practitioners and laboratories. Technology: MS Word, PowerPoint and Excel; proprietary CRM; iPad / iPhone.
Overview
28
28
years of professional experience
Work History
Sales Executive
Premier Dental Company
Plymouth Meeting, Pennsylvania
07.2021 - Current
Managed customer accounts, addressing inquiries and resolving issues promptly.
Used cold calling and networking to sell products and services.
Sourced new sales opportunities through inbound lead follow-up.
Provided feedback to management on customer needs and market demands.
Cultivated relationships with existing customers to encourage repeat business.
Developed and implemented sales strategies to meet customer needs and
Implemented processes for cross-selling products or services based on customer needs.
Attended industry events to build relationships with key contacts in the field.
Initiated contact with prospects via email campaigns or cold calls to generate leads.
Utilized CRM software to track leads and manage accounts throughout sales cycle.
Presented product demonstrations at trade shows, conferences, and other events.
Participated in training sessions to improve product knowledge and sales techniques.
Grew annual business sales with strategic networking and marketing initiatives.
Cross-sold additional products and services to purchasing customers.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Made recommendations to customers to promote brand effectiveness and product benefits.
Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Enhanced product knowledge through continuous learning and professional development activities.
Developed business cases for new products or services to present to senior management.
Senior Territory Manager
Straumann USA
Los Angeles, California
01.2006 - 04.2014
Revitalized large under-performing territory, taking over in 2013 with high-impact strategic business / marketing plan and the persistence to build relationships, promote products and grow market share.
Orchestrated lunch ‘n’ learns / speaker programs to educate and build loyalty.
Promoted to Trusted Mentor, one of only 15 chosen (from 108) based on exceptional performance, as part of a pilot program adopting iPads for use in study clubs / developing strategy for dental offices.
Received Spear Consultant Award for launching successful study clubs in assigned territory, growing revenue, building loyalty and outpacing the competition.
Offered clients personalized attention including improved systems and processes for ordering and inventory control while strengthening relationships.
Built customer satisfaction / retention to 100%.
Reduced credits / returns by 20%.
Realized 98% to plan in first year (up from prior TM’s 85%) and 125% in second year.
Prospected / cold called conscientiously to develop new business, such as large group practice / key account which produced a 5-8%+ impact on territory revenues.
Achieved more than 100% over goal for account penetration, helping clients factor 2nd product line into business plans as new income stream.
In prior territory, leveraged industry relationships and critical market intelligence to maximize business from University of Southern California Dental Center as first TM to work effectively with center.
Increased USC’s Straumann product use 50% by building client trust and confidence.
Products: Dental Implants
Senior Sales Professional
Heraeus Kulzer, Inc.
Houston, Texas
04.1998 - 07.2005
Established a strong, influential presence in untapped territories of South Texas and Louisiana, driving business through training, motivation and relationship building at all levels of distributor teams.
Noted for exceptional skill in educating dental professionals through hands-on, study club participation, as well as technical presentations.
Co-traveled with distributor reps to demo product and provide technical support: doubled sales volume within 2 years.
Products: Extensive line of Composite, Agfa X-ray Film, Impression Material and Lab Products.
Education
Bachelor of Science - Consumer Science and Merchandising
University of Houston
Houston, Texas
Skills
Strategic Marketing
Business Development
Physician Relations
Market Analysis
Sales Strategy
New Business Development
Planning
Forecasting
Closing
Education
Presentation
Account Penetration
Retention
Relationship Management
Customer Service
Product Launches
Territory Management
MS Word
PowerPoint
Excel
Proprietary CRM
IPad
IPhone
High Motivation
Integrity
Initiative
Reliability
Flexibility
Professionalism
Accomplishments
Rookie of Year 2022 -Exceeded Annual Sales Targets by 125%
Top New Product Performer in Rotary Q4 2025 Q1 2026
Achieved 12% Growth in Special Market DSO Accounts, obtaining over $59.000 in gross sales
Professional Development
Ongoing Education
Challenger Sales
Spear Education
Annual Sales Meetings - Straumann
Work Preference
Job Search Status
Open to work
Work Type
Full Time
Location Preference
Remote
Salary Range
$125000/yr - $200000/yr
Timeline
Sales Executive
Premier Dental Company
07.2021 - Current
Senior Territory Manager
Straumann USA
01.2006 - 04.2014
Senior Sales Professional
Heraeus Kulzer, Inc.
04.1998 - 07.2005
Bachelor of Science - Consumer Science and Merchandising