Sharon Parker
Dublin,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
PAS Lead
Surepoint Emergency Center
Stephenville, TX
07.2019 - 12.2023
- Provided support to new PAS Leaders by orienting them to the program and training them on the responsibilities of a PAS Leader.
- Performed administrative tasks such as filing paperwork, ordering supplies, verifying insurances, data entry, chart audits and patient referrals.
- Collaborated with faculty members to identify any potential issues or concerns related to patient care and interactions
Administrative Assistant
Three Oaks Assisted Living
Dublin, TX
09.2019 - 02.2019
- Invoices, Payroll, Training in Drug Testing, Filing, setting up filing systems, checking employees and residents files for compliance, answering phones, planning events
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Shift Supervisor
TrueCore Behavioral Solutions
Brownwood, TX
01.2018 - 11.2018
- Handling and De-escalating High Risk Situations, Supervisor duties over 8 Employee Per shift/4 Dorms, Government Paperwork, Preparing for Audits, Supervision of at risk youth, First Aid as needed, Schedule for Night Employees
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Monitored staff performance to ensure quality standards were met.
- Developed strategies for improving operational efficiency.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Identified areas of improvement within the department and implemented necessary changes.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
Detailer/Office Assistant
S.Kay Innovations
Early, TX
07.2017 - 01.2018
- Applied waxes, sealants, dressings, and other protective materials to preserve the finish on vehicles.
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Polished exterior of vehicles using buffers and polishing compounds to remove scratches and oxidation.
- Cleans engine compartment with steam cleaner or hot water pressure washer.
- Maintained inventory of supplies needed for detailing work.
- Kept records of completed jobs along with customer feedback.
- Provided excellent customer service while working with clients at their businesses.
- Ensured that all equipment used was properly maintained in good condition.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Collected payments, issued receipts and updated accounts to reflect new balances.
Mental Health Tech/Unit Clerk
Care Integrated Behavioral Health
Corpus Christi, TX
01.2011 - 07.2017
- Efficiently managed challenging situations with difficult patients by employing redirection and de-escalation techniques while ensuring chart organization, conducting regular safety checks, filing paperwork accurately, and assisting in patient assessment.
- Reviewed medical records for completeness prior to release or transfer of files.
- Greeted patients, answered phone calls, and provided general information to visitors.
- Assisted in the preparation of patient charts and medical records.
- Maintained confidentiality of all patient information.
- Provided support to physicians and nursing staff with administrative tasks.
Medical Assistant and Office Assistant
Dr. Pop Moody
Corpus Christi, TX
12.2009 - 12.2010
- Handled multi-line answering system and efficiently scheduled and verified appointments while ensuring accurate insurance verification and deductibles collection.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
GED -
Dublin High School
10.1998
Medical Assistant -
Kaplan University
Tarleton State University
Southwestern Assemblies of God University
Delmar College
Skills
- Computer Skills
- Invoicing/Payroll
- Adaptability
- Phone Etiquette
- First Aid/CPR
- Supervisor Duties
- De Escalation of Intense Patient/Customer Situations
- Time Management
- Problem-solving abilities
- Safety Protocols
- Active Listening
- Professionalism
- Organizational Skills
References
References available upon request.
Timeline
Administrative Assistant
Three Oaks Assisted Living
09.2019 - 02.2019
PAS Lead
Surepoint Emergency Center
07.2019 - 12.2023
Shift Supervisor
TrueCore Behavioral Solutions
01.2018 - 11.2018
Detailer/Office Assistant
S.Kay Innovations
07.2017 - 01.2018
Mental Health Tech/Unit Clerk
Care Integrated Behavioral Health
01.2011 - 07.2017
Medical Assistant and Office Assistant
Dr. Pop Moody
12.2009 - 12.2010
GED -
Dublin High School
Medical Assistant -
Kaplan University
Tarleton State University
Southwestern Assemblies of God University
Delmar College
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