Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Sharon Parten

Royston,GA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's Restaurant
04.2025 - 06.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Paraprofessional

ESS -North Hart Elementary School
07.2024 - 05.2025
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.

Director

First Steps Learning Center
12.2020 - 07.2024
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.

School Nutrition Worker

Franklin County Board Of Education
01.2018 - 09.2020
  • Managed food inventory, reducing waste and ensuring proper rotation of perishable items.
  • Improved cleanliness and sanitation standards by maintaining a clean and organized kitchen workspace.
  • Efficiently managed time-sensitive tasks such as heating/cooking foods from scratch within specified timeframe for optimal freshness upon serving.
  • Developed positive rapport with children demonstrating a caring and approachable demeanor, contributing to a welcoming cafeteria atmosphere.
  • Ensured timely meal service by efficiently preparing and organizing food items for daily distribution.
  • Maintained food and sanitation standards to prevent food-borne illness and promote health.
  • Assisted with preparation and serving of food in line with established nutrition guidelines.

Loan Operations Specialist

Pinnacle Bank
09.2015 - 01.2018
  • Reduced errors in loan documentation through meticulous attention to detail and thorough review processes.
  • Reconciled discrepancies in financial data between internal systems and external sources as needed to maintain data integrity throughout the entire operation process.
  • Coordinated efforts among multiple departments involved in the loan process to resolve any issues that arose during application or funding stages efficiently.
  • Maintained strict confidentiality of sensitive client information in accordance with company guidelines and applicable regulations throughout all stages of the loan process.

Branch Manager

North Georgia Credit Union
03.1990 - 06.2015
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Assessed employee performance and developed improvement plans.

Education

No Degree - Early Childhood Education

North Georgia Technical College
Clarkesville, GA

High School Diploma -

Stephens County High School
Toccoa, GA
06.1987

Skills

  • Staff Development
  • Verbal and written communication
  • Issues Resolution
  • Hiring and Retention
  • Rules and regulations
  • Legal and Regulatory Compliance
  • Operations Management
  • Business Administration
  • Teamwork and Collaboration
  • Team Leadership
  • Decision-Making
  • Customer Relations

Documentation skills

Auditing techniques

Certification

Certified: CPR/First Aid/Fire Safety/AED

Paraprofessional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Crew Member

McDonald's Restaurant
04.2025 - 06.2025

Paraprofessional

ESS -North Hart Elementary School
07.2024 - 05.2025

Director

First Steps Learning Center
12.2020 - 07.2024

School Nutrition Worker

Franklin County Board Of Education
01.2018 - 09.2020

Loan Operations Specialist

Pinnacle Bank
09.2015 - 01.2018

Branch Manager

North Georgia Credit Union
03.1990 - 06.2015

No Degree - Early Childhood Education

North Georgia Technical College

High School Diploma -

Stephens County High School

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Sharon Parten