Summary
Overview
Work History
Education
Timeline
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Sharon Payton

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Helpful, kind and great customer service.

Overview

36
36
years of professional experience

Work History

Attendant

CFISD
08.2023 - Current
  • Maintain a safe environment by conducting pre-safety checks and adhering to State transportation regulations.
  • Handle medical emergencies calmly and competently following established protocols while liaising with the dispatcher as needed.
  • Contribute to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Collaborate with bus driver and dispatcher to deliver a seamless trip to school or home for kids.
  • Participate in regular training sessions to stay current on industry trends, evolving state and district policies, safety procedures, and customer service strategies.
  • Perform pre-bus safety checks to verify emergency exits and other emergency equipment is in good working order.
  • Facilitate communication between attendant and driver prior to and during route to promote smooth operations.
  • Attend workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Provide comfort to anxious travelers through active listening, empathy, and reassurance during rough challenges.
  • Greet kids assisted with back backs.
  • Demonstrate proper use of seatbelts.
  • Assist passengers with disabilities by loading, unloading, strapping down wheelchairs and supporting throughout ride to provide safety and excellent customer service.
  • Collected trash, tidied up aisles and wiped down surfaces in between routes to keep bus clean.
  • Streamline the loading process by assisting kids with seat assignments and providing clear directions.

Caterer

AnissaMarie
05.1988 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
  • Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
  • Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.

Logistics Coordinator

KBR
11.2017 - 09.2019
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Tracked orders and notified customers of status or potential delays.
  • Implemented a warehouse organization system that increased storage capacity and accessibility.
  • Conducted regular inventory audits to maintain accuracy and accountability in stock management.
  • Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
  • Implemented tracking system for inbound and outbound shipments, increasing transparency and reducing lost items.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.

Education

No Degree - Business

PVA&M
Prairie View, TX

Timeline

Attendant

CFISD
08.2023 - Current

Logistics Coordinator

KBR
11.2017 - 09.2019

Caterer

AnissaMarie
05.1988 - Current

No Degree - Business

PVA&M

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Sharon Payton