Sharon Pelletier
Wimauma,FL
Summary
Dedicated Implementation Manager with a proven track record of successfully leading projects from initiation to completion. Adept at fostering trust with partners, optimizing cross-functional collaboration, and ensuring on-time implementations. Seeking to leverage project management expertise and communication skills to drive Abridge's mission and contribute to its growth.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Senior Manager, Project Portfolio Management
Enel North America
Remote
03.2019 - 07.2023
- Successfully managed project phases, including kickoffs, technical configuration, testing, clinician training, and go-live.
- Coordinated and executed project plans in collaboration with internal and external cross-functional teams.
- Identified and managed project risks and issues, developing and implementing contingency plans as needed.
- Maintained clear and transparent communication with internal and external stakeholders regarding project progress and issues.
- Proactively drove progress and supported partners and internal teams in achieving project goals.
- Collaborated with support and operational management to identify and implement process and tool improvements.
- Contributed to creation of repeatable processes, ensuring scalability for concurrent implementations.
- Successfully delivered $1.5M recovery in lost revenue and saved $230K in labor costs through process optimization.
Manager, O&M Systems Integration
Enel Green Power North America
Andover, MA
06.2016 - 03.2019
- Successfully managed complex cross-functional projects, ensuring all met defined scope, timeline, and quality standards.
- Collaborated with cross-functional teams, maintaining focus on strategic objectives and achieving business goals.
- Developed and maintained detailed project plans, identified risks, and implemented mitigation strategies to ensure project success.
- Led project teams, fostering collaborative and results-driven working environment.
- Achieved 60% boost in plant inspection efficiency by eliminating manual filing processes and implementing automated work order generation through predictive maintenance analysis.
Manager, Financial Systems
Enel Green Power North America
Andover, MA
10.2012 - 06.2016
- Successfully managed and led SAP system implementation projects, ensuring on-time delivery and adherence to budgets.
- Managed internal systems for project status, resource plans, financial updates, and expense reports.
- Led customer implementations, earning Megawatt Achievement Award .
- Developed and implemented financial policies and procedures to enhance control, compliance, and efficiency in financial operations.
- Optimized SAP implementation, cutting timeline from 122 to 30 days, configuring and rigorously testing 30 shells to align with company standards for swift financial bookings.
Education
Master of Science - Business Education
Southern New Hampshire University
Manchester, NH09.2009
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH09.2007
Skills
- Project Management
- Skilled in early issue identification and conflict resolution, proposing practical solutions
- Stakeholder Relationship Management
- Cross-functional Collaboration
- Proven expertise in managing project risks through structured risk register and proposing effective mitigation strategies
- Successful track record in driving implementation projects from initiation to completion
- Exceptional communication and synthesis skills, enabling effective information conveyance
- Strong organizational abilities, adept at managing multiple priorities while maintaining meticulous attention to detail
- Results-oriented, with focus on efficiency and process improvement
- Demonstrated creative problem-solving capabilities and bias toward action
- 15 years of project management experience, specializing in software deployment and implementation in B2B settings
Certification
PMI Certified Associate in Project Management (CAPM)
PMI MassBay Chapter • 06/2018 - 06/2026
ITIL Foundation Certificate in Service Management
Axelos/People Cert • 01/2017 - Present
Timeline
Senior Manager, Project Portfolio Management
Enel North America
03.2019 - 07.2023
Manager, O&M Systems Integration
Enel Green Power North America
06.2016 - 03.2019
Manager, Financial Systems
Enel Green Power North America
10.2012 - 06.2016
Master of Science - Business Education
Southern New Hampshire University
Bachelor of Science - Business Administration
Southern New Hampshire University
Relevant Experience
Derry Cooperative School District
Derry, NH
Computer Science Teacher
August 2010 - October 2012
Harris Communication Systems
Chelmsford, MA
Business Administrator
July 2020 - July 2011