Sharon Perryman

Completed tasks in an efficient and effective manner to assist the Field Team in meeting their goals.

• Collected data from Field Teams as needed for business operations and customer master data using Microsoft Teams, Skype, Cisco Jabber, Salesforce, SAP ERP Software, IRD-Integrated Reference Data, AgGateway, AGIIS Agricultural Industry Identification System and AgCelerate.
• Provided internal and external customers with the highest quality service.
• Established and nurtured strong sustainable collaborative relationships with internal and external customers.
• Contributed to team objectives in fast-paced environment.
• Utilize HGS workload management software to track daily employee productivity.

Provided a positive shopping experience for customers by driving sales through excellent customer service.

• Executed proper merchandising on the sales floor and accurate merchandise movement throughout the building by collaborating with managers, leads and other associates to coordinate floor moves, seasonal sets, fixture needs, including placement of merchandise meeting ADA compliance and visual guidelines for both men's and cosmetics and fragrance departments.
• Maintained and organized stockrooms and assisted in the collection of customer fulfillment orders.
• Performed all functions in an efficient manner while shifting between tasks as directed by merchandising manager.
• Participated in annual physical inventory process including merchandise preparation, recording and auditing entire store inventory.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Established strong vendor relationships to maintain and support business.
• Stocked designated items on shelves, end caps and displays.
• Stocked shelves to match planogram images and instructions.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Prepared and checked outbound shipments for accuracy.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.
• Completed scheduled markdowns and transferred items to designated "sale" areas.

Served as liaison by coordinating the initial credentialing and contracting process for the Missouri Medicaid Managed Care program for all physicians and practitioners.

• Reviewed initial managed care practitioner and ancillary credentialing applications via CAQH, including behavioral health, in 54 Missouri counties for completion and submitted completed applications to central verification for processing and committee approval.
• Submitted Provider Configuration Requests (PCRs) to load practitioners into TriZetto-QNXT.
• Analyzed the verification status report, bi-weekly, for practitioners in process.
• Completed bi-weekly follow-up to practitioners for missing or incomplete information.
• Updated Excel status report daily.

Provided clerical support for the Campus Life office including assisting students with computer support, campus identification and event planning.

• Assisted manager and staff in planning, organizing and executing Annual Student Awards Banquet.
• Input data into spreadsheets and databases.
• Supported staff on special assignments.
• Traveled and assisted with Campus Life retreat including meetings and social activities.

Provided administrative support for the Operations Department.

• Assisted the Vice President/Chief Compliance Officer in revising all training and compliance manuals and company policy and procedures for publication and distribution.
• Scheduled over 30 monthly 'Go-To-Meeting' conference calls.
• Scheduled job interviews with potential candidates both on-site and by video conference.
• Provided coverage for the receptionist during daily scheduled workday breaks by answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Provided administrative support for the Performance Improvement Department by organizing internal meetings, including collection and distribution of meeting materials.

• Maintained hospital's policy program for electronic intranet publication.
• Assisted the medical staff office with review of initial and reappointment credentialing files for monthly committee meeting approval and filing.
• Attended monthly Credentialing Committee Meetings and recorded meeting minutes.

Provided clerical support for clients including data entry and processing mail of financial documents.

• Handled day-to-day accounting processes to drive financial accuracy.
• Recorded deposits, reconciled monthly client accounts.
• Processed incoming mail and assisted with large outgoing mailings.

Coordinated the Clinical Education Department including reviewing, negotiating and updating student affiliations agreements, maintaining the clinical education database and files for more than 400 clinical sites.

• Coordinated the annual student clinical selection 'lottery' process for 240 students.
• Updated all available clinical rotations in clinical education database.
• Prepared site availability reports and schedules for faculty and students.
• Coordinated and served as primary support for the student online evaluation tool, the Physical Therapy Clinical Performance Instrument (PT CPI Web), for clinical instructors and students during four clinical rotations.
• Compiled various documents for clinical rotations, including criminal background checks, student immunization records, university professional liability and drug screens; maintained and provided these documents to clinical sites upon request to comply with policies, procedures and audits.
• Produced various reports associated with affiliation agreements and clinical rotations.
• Coordinated the Clinical Instructor's Meeting and other meetings and courses sponsored by the Clinical Education Department; to include corresponding with clinical sites, tracking registrations, creating brochures and other materials and working with event staff regarding catering and hotel arrangements.
• Formatted, published and distributed quarterly departmental newsletter.
• Attended bi-weekly departmental meetings, recorded and uploaded minutes on restricted shared drive.
• Answered phone calls and responded to inquiries from students, staff, faculty, vendors and other external contacts.
• Managed and delegated daily tasks to work-study students.
• Assisted the Program Director and Associate Director of Clinical Education with special projects to be completed by specified deadlines.
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
• Maintained databases and contact lists to keep important contact information accurate and up to date.
• Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
• Worked closely with others to accomplish timely invoicing.
• Monitored and directed incoming mail and prepared outgoing mail.

Coordinated the Practice of Medicine (POM) curriculum for 500 medical students.

• This included database development and maintenance, room scheduling, catering, creation and distribution of meeting/program materials, inventory of medical supplies, creating and distributing statistical data from student surveys.
• Assisted with written exam tracking, setting up exam viewing with students, producing exam packets, and coordinated grading procedures.
• Assisted the Clinical Coordinator in recruiting residents for student clinical small group sessions.
• Assisted manager with special projects.
• Answered phone calls and responded to inquiries from faculty, staff, students, vendors and other external contacts.
• Maintained databases and contact lists to keep important contact information accurate and up to date.

Responsible for credentialing and recredentialing over 5,000 physicians and allied health professionals per company policy, JCAHO and NCQA standards for hospital and managed care entities.

• Contributed to weekly reappointment meetings to resolve any credentialing issues and generated weekly reports to assist management in monitoring departmental budget.
• Initiated verbal and written communication with providers, office personnel, hospital staff and clients to resolve credentialing issues, obtain missing or incomplete information.
• Trained new employees on departmental and credentialing processes.
• Proved successful working within tight deadlines and a fast-paced environment.
• Completed credentialing file audits.
• Updated and maintained provider information using Medical Staff Line database.
• Developed and maintained courteous and effective working relationships with the Medial Staff and Physician Offices.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with others.