Sharon Pielemeier
Midlothian,IL
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
22
22
years of professional experience
Work History
Chronic Illness Case Manager
Dr. Susan Rife & Associates
03.2016 - Current
- Conducted thorough assessments of patients'' needs, leading to more targeted interventions and better health outcomes.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Participated in professional development opportunities to stay current on best practices for chronic illness case management, continually optimizing patient care strategies.
- Managed caseload to satisfy multiple patients with diverse needs.
- Supported patients in navigating complex healthcare systems, ensuring timely access to necessary resources and services.
- Educated patients on self-care techniques, empowering them to manage their chronic conditions effectively.
Medical Assistant Supervisor
Dr. Susan Rife & Associates
10.2003 - 03.2016
- Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
- Prepared reports to document laboratory results and findings.
- Maintained strong relationships with local hospitals, insurance companies, pharmacies, and other key stakeholders involved in delivering comprehensive healthcare services to patients.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Created schedules for all medical assistance and approved all time off request.
- Contributed to cost-saving initiatives by identifying opportunities for reducing expenses without sacrificing patient care quality or employee satisfaction levels.
- Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
Medical Assistant
Dr. Susan Rife & Associates
07.2002 - 10.2003
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
Associate of Applied Science -
Robert Morris University - Illinois
Chicago, IL06.2002
Skills
- Care Coordination
- Progress Monitoring
- Systems Evaluation
- Conflict Negotiation
- Resource Management
- Case Management
- Community Outreach
- Decision-Making
- Treatment Planning
- Health History Documentation
- Case Management Tracking
Timeline
Chronic Illness Case Manager
Dr. Susan Rife & Associates
03.2016 - Current
Medical Assistant Supervisor
Dr. Susan Rife & Associates
10.2003 - 03.2016
Medical Assistant
Dr. Susan Rife & Associates
07.2002 - 10.2003
Associate of Applied Science -
Robert Morris University - Illinois
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