Highly motivated professional with a solid foundation in the medical field, dedicated to providing excellent customer service and ensuring a positive patient experience. Demonstrates strong problem-solving abilities and effective communication skills. Interested in pursuing additional roles that will promote personal growth and benefits the overall team dynamics.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Lake San Marcos Family Medicine
01.2023 - 09.2024
Proficient in vital sign assessments, medication administration, and preparation of rooms for medical procedures.
Utilize medical software for electronic prescription processing and maintained accurate medical records.
Manage patient scheduling, lab, and radiology orders, and referrals.
Demonstrated proficiency in ICD-10 and CPT coding, ensuring accuracy in medical chart documentation.
Insurance Verification.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Oriented and trained new staff on proper procedures and policies.
Medical Receptionist
Tai S. Chang, M.D., F.A.C.S
10.2013 - 01.2020
Manage front desk operations, including data entry, appointment scheduling, and patient check-in.
Handled medical records maintenance, filling, and ensured compliance with HIPAA regulations.
Collected patient copays and provided excellent customer service.
Conducted vital sign assessments, assisted with patient care, and maintained sterile environments.
Insurance Verification.
Fostered welcoming environment, greeting patients warmly upon arrival.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Obtained payments from patients and scanned identification and insurance cards.
Education
Associate of Arts -
East Los Angeles College
Monterey Park, CA
Medical Assistant
UEI
Oceanside, CA
03-2023
Skills
Proficient in computer skills
Adaptability in fast-paced environments
Strong verbal communication skills
Demonstrates a courteous and professional demeanor
Lead Server/ Temporary Dinning Room Manager at The Meridian At Lake San MarcosLead Server/ Temporary Dinning Room Manager at The Meridian At Lake San Marcos