Sharon Pomerico
Baltimore,MD
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Prior Authorization Supervisor
Finance
04.2018 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Prior Authorization Specialist
Finance
09.2014 - 04.2018
- Verified eligibility and compliance with authorization requirements for service providers.
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Developed and maintained productive working relationships with healthcare providers.
- Responded to inquiries from healthcare providers regarding prior authorization requests.
- Maintained organized records and up-to-date files for all completed and pending authorization requests, ensuring easy access during audits or reviews.
- Monitored pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.
- Analyzed medical records and other documents to determine approval of requests for authorization.
Education
A.S. - Biology
Hagerstown Community College
01.2003
Certificate of Merit Diploma - undefined
North Hagerstown High School
01.1998
Skills
- Operations management
- Meticulous attention to detail
- Proficient in medical terminology
- Collaborative team development
- Skilled in Microsoft Office applications
- Customer service excellence
- Effective organizational abilities
- Strong verbal and written communication
- Familiarity with organizational procedures
- Strong creative problem-solving skills
- Skilled in data analysis and reporting
- Coaching and guidance
Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop authorization tracking spreadsheets.
Certification
- MD Pharmacy Technician licensed since June 2008
- C.Ph.T. Certification since March 2001
Timeline
Prior Authorization Supervisor
Finance
04.2018 - Current
Prior Authorization Specialist
Finance
09.2014 - 04.2018
Certificate of Merit Diploma - undefined
North Hagerstown High School
A.S. - Biology
Hagerstown Community College