Sharon Poole
Thomasville,AL
Summary
Experienced Office Manager and administration professional with 30 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
32
32
years of professional experience
1
1
Certification
Work History
CEO
Southern Enterprises
Waynesboro, MS
01.2015 - 12.2023
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Monitored company performance by measuring and analyzing results and minimizing impact of variances.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with others to discuss new opportunities.
Operations Manager
South Alabama Water
Camden, AL
01.2000 - 01.2015
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Oversaw financial management, budget management, accounting and payroll activities.
Office Manager
H&r Block
Linden, AL
01.1992 - 01.2000
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Provided training to new hires on office policies and procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - Accounting
Alabama Southern Community College
Monroeville, ALSkills
- Innovation Management
- Operational Excellence
- Strategic Planning
- Project Management
- Staff Management
- Financial Leadership
- Risk Assessments
Certification
- Grade III Drinking Water Certification
Timeline
CEO
Southern Enterprises
01.2015 - 12.2023
Operations Manager
South Alabama Water
01.2000 - 01.2015
Office Manager
H&r Block
01.1992 - 01.2000
Some College (No Degree) - Accounting
Alabama Southern Community College
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