Sharon Porter
Brooklyn,NY
Summary
Compassionate Discharge Coordinator with experience in facilitating successful patient discharges from healthcare facilities. Skilled at coordinating with interdepartmental teams, managing patient paperwork, and ensuring smooth transitions for patients into post-hospital care. Noted for empathetic communication style and commitment to advocating for patient needs. Significant positive impact on reducing readmission rates through effective discharge planning and execution.
Overview
18
18
years of professional experience
Work History
Discharge Coordinator
Doral Health and wellness
Brooklyn, NY
05.2021 - Current
- Provided comprehensive discharge planning services to patients and families.
- Developed relationships with community organizations to facilitate continuity of care for discharged patients.
- Collaborated with physicians, nurses, social workers and other healthcare professionals to coordinate efficient discharges.
- Received referrals from doctors and other healthcare professionals regarding appropriate placement options following discharge.
- Planned visits with discharged patients in order to monitor progress towards treatment goals.
Cashier
Ocean Pharmacy
Brooklyn, NY
08.2012 - 04.2021
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Greeted customers upon arrival at the pharmacy counter.
- Helped pharmacy staff prepare medications and fill orders.
House Keeping
Diplomat hotel
Brooklyn, NY
09.2008 - 10.2009
- Performed light housekeeping duties including laundry and linen changing when needed.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Scrubbed kitchen appliances, countertops and fixtures.
Cashier
McDonald's Restaurant
Brooklyn, NY
03.2007 - 01.2008
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Collected payments and provided accurate change.
Education
High School Diploma -
Brooklyn Academy High School
New York, NY01-2009
Skills
- Discharge Planning
- Discharge scheduling
- Staff Assistance
- Leadership Development
- Record-keeping
- Teamwork and Collaboration
- Appointment Scheduling
- Insurance knowledge
Timeline
Discharge Coordinator
Doral Health and wellness
05.2021 - Current
Cashier
Ocean Pharmacy
08.2012 - 04.2021
House Keeping
Diplomat hotel
09.2008 - 10.2009
Cashier
McDonald's Restaurant
03.2007 - 01.2008
High School Diploma -
Brooklyn Academy High School
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