Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SHARON R. PROCTOR

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Area Lead Supervisor

Aramark
Houston, TX
03.2022 - Current
  • Ensured compliance with all relevant health and safety regulations within the workplace environment.
  • Implemented process improvements that increased efficiency within the department.
  • Trained new hires on company policies and procedures related to their job duties.
  • Developed work schedules for staff members while adhering to budget constraints.
  • Facilitated daily meetings with staff members to discuss tasks and progress updates.
  • Maintained records of personnel information such as attendance, vacation time.
  • Performed regular audits of stockroom areas for accuracy against purchase orders and sales receipts.
  • Monitored inventory levels, identified discrepancies, and reported them to management.
  • Supervised and directed a team of employees to ensure quality customer service, accurate ordering, and timely delivery of products.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Maintained positive working relationship with fellow staff and management.

Lead Cook

Aramark
Houston, TX
12.2020 - 03.2022
  • Completed workstation set up and break down, properly disposing of leftover food.
  • Monitored quality of all cooked items throughout the day to guarantee high standards were maintained.
  • Kept stations stocked and ready for use to maximize productivity.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Supervised staff in daily kitchen duties, including prepping ingredients, cooking meals, and cleaning up after service.
  • Ensured compliance with health safety regulations while preparing meals and maintaining a sanitary work environment.
  • Provided guidance during meal rushes in order to maintain an organized workflow within the kitchen area.
  • Stood in for other members of kitchen staff.
  • Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
  • Oversaw food preparation processes to ensure that orders were completed accurately and efficiently.
  • Adjusted recipes as needed to accommodate dietary restrictions or allergies of customers.
  • Trained new cooks on proper techniques for preparing dishes according to recipes.
  • Collaborated with management team to develop new recipes and update existing ones in order to improve the overall dining experience.
  • Inspected kitchen areas regularly for cleanliness; instructed staff members on sanitation protocols when necessary.
  • Trained new chefs on menu items and kitchen procedures.
  • Adhered strictly to company guidelines concerning safety procedures when handling hot surfaces or sharp objects.

Assistant Manager

Walmart
Houston, TX
04.2015 - 03.2020
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Delegated daily tasks to team members to optimize group productivity.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Resolved conflicts between team members in an effective manner.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Completed inventory audits to identify losses and project demand.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.

Education

Some College (No Degree) -

Texas Southern University
Houston, TX

Skills

  • Facilities Management
  • Operations Management
  • Operations Oversight
  • Strategic Planning
  • Human Resource Management
  • Workforce Development
  • Proposal Development
  • Compliance Monitoring
  • Budget Management
  • Leadership Development
  • Contract Management
  • Business Development
  • Project Management
  • Decision-Making
  • Employee Scheduling
  • Contractor Relationship Management
  • Team Building Practices
  • Data Analytics
  • Staffing Oversight
  • Staff Management
  • Policy Enforcement
  • Attention to Detail
  • Staff Supervision
  • Client Relationship Building
  • Guidelines Development
  • Action Plans
  • Training and Coaching
  • Sales Forecasts
  • Sales Reporting
  • Performance Oversight
  • Team Leadership
  • Leadership Skills
  • Team Development
  • Policies and Procedures
  • Productivity Improvements

Accomplishments

  • Aramark employee of year 2021

Timeline

Area Lead Supervisor

Aramark
03.2022 - Current

Lead Cook

Aramark
12.2020 - 03.2022

Assistant Manager

Walmart
04.2015 - 03.2020

Some College (No Degree) -

Texas Southern University

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SHARON R. PROCTOR