Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Pugh

Memphis,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

3Pl Logistics Manager

Dollar Fulfillment
08.2021 - Current
  • Resolved issues related to customer returns, damaged goods, or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Built a motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Verified quantity and description of materials received by checking merchandise against the packing list.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
  • Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
  • Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.

Cashier /Lead Inventory Specialist

East End Liquor
02.2013 - 01.2015
  • Conducted daily cash audits to ensure accurate financial records and reduce discrepancies.
  • Contributed towards achieving store sales targets through upselling techniques and product recommendations.
  • Maintained stock to meet expected customer demand.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.

Assistant Manager /Customer Service Specialist Head Cashier

Cox Oil Company
01.2011 - 02.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.

Ramp Agent / Material Handler

Federal Express Corporation
03.2006 - 01.2009
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.

Education

High School Diploma -

Bartlett High School
Memphis, TN
05.1997

Skills

  • Warehouse Management
  • Order Fulfillment
  • Customer Service
  • Loading and unloading
  • Warehouse Organization
  • Forklift Operation
  • Shipment Tracking
  • Inventory Management
  • Project Management
  • Hazardous Material Handling
  • Inventory Audits
  • Shipping and receiving operations

Timeline

3Pl Logistics Manager

Dollar Fulfillment
08.2021 - Current

Cashier /Lead Inventory Specialist

East End Liquor
02.2013 - 01.2015

Assistant Manager /Customer Service Specialist Head Cashier

Cox Oil Company
01.2011 - 02.2013

Ramp Agent / Material Handler

Federal Express Corporation
03.2006 - 01.2009

High School Diploma -

Bartlett High School

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Sharon Pugh