Sharon Quarterman-McGee
Ardmore,OK
Summary
Dedicated and detail-oriented professional with a strong background in administrative support, human resources, and customer service. Proven ability to manage employee relations, streamline HR processes, and deliver exceptional service in fast -paced environments. Known for maintaining confidentiality, supporting diverse teams, and fostering a positive workplace culture.
Overview
7
7
years of professional experience
Work History
Sales Coordinator
TJ Maxx
Ardmore, Oklahoma
09.2025 - Current
- Coordinated daily sales activities to streamline store operations and improve customer experience.
- Engaged with customers to address inquiries and enhance satisfaction during shopping visits.
- Established connections with customers to foster a supportive shopping environment. to increase sales.
- Utilized verbal skills to engage customers in conversation and identify specific needs and preferences.
- Listened to customer needs to identify and recommend best products and services.
- Welcomed customers warmly and provided assistance to enhance their shopping experience. to foster positive experiences.
- Collaborated with team members to design effective promotional displays and optimize merchandise layouts.
- Assisted in managing inventory levels through regular stock assessments and timely replenishment.
- Supported training initiatives for new staff on sales procedures and customer service protocols.
Paraprofessional
Plainview Early Childhood Center
Ardmore, Oklahoma
08.2025 - 07.2026
- Provided one-on-one instruction in literacy and numeracy for students with disabilities.
- Supported teachers in implementing individualized education plans, contributing to tailored learning experiences for students with special needs.
- Collaborated with teachers to create personalized learning strategies for diverse learners.
- Applied behavioral strategies that increased student engagement and participation in classroom activities.
- Monitored and guided student behavior, promoting a safe and positive learning environment.
- Documented student progress and maintained accurate records for educational assessments.
- Supervised field trips, ensuring safety and educational enrichment outside the classroom.
- Participated in professional development workshops on special education practices and strategies.
Backup HR Assistant
Albertson Grocery Store
Ardmore, Oklahoma
01.2025 - 08.2025
- Facilitated onboarding of new employees, ensuring completion of all required paperwork for a smooth transition.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Scheduled interviews and communicated with candidates throughout the hiring process.
- Conducted employment verification and background investigation to facilitate hiring process.
- Maintained employee records using HR management software systems.
- Supported payroll processing by verifying employee hours and attendance records.
- Coordinated training sessions to enhance staff development and ensure compliance with company policies.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Organized and conducted new hire orientation sessions, effectively introducing policies and procedures to support employee integration.
People Department Manager
King Areospace Commercial Corporation
Ardmore, Oklahoma
10.2019 - 09.2024
- Led recruitment efforts to attract top talent for various departmental roles.
- Organized recruitment activities such as job fairs, open houses and college recruiting events.
- Developed employee training programs to enhance team skills and knowledge.
- Coordinated training sessions designed to improve customer service skills among department personnel.
- Created onboarding materials for new hires including orientation packets, training materials, and job descriptions.
- Managed employee performance reviews and provided constructive feedback regularly.
- Conducted exit interviews to gather insights for improving employee retention strategies.
- Facilitated conflict resolution processes to maintain a positive work environment.
- Resolved conflicts between employees by providing mediation services and offering recommendations for resolution.
- Implemented HR policies ensuring compliance with industry regulations and standards.
- Monitored compliance with applicable labor laws related to wages, hours worked, overtime pay, meal breaks.
- Developed and implemented policies, procedures and programs to support employee engagement initiatives.
- Collaborated with management on strategic initiatives to support organizational goals.
- Provided guidance to employees on benefits issues such as health insurance coverage and 401(k) plans.
- Maintained accurate records of all personnel transactions including hiring, terminations, promotions and transfers.
- Collaborated with other departments to ensure that their staffing needs were met within budget constraints.
Education
BBA - Human Resources Management
American InterContinental University
Schaumburg, IL12-2020
Skills
- Records management
- Effective communication
- Team collaboration
- Problem solving
- Inventory management
- Attention to detail
- Time management
- Conflict resolution techniques
- Administrative support
Custom Section 1
- Human Resource Administration
- Administrative & Executive Administrative Skills
- Employee Onboarding & Training
- Payroll & Benefits Coordination
- Customer Service Excellence
- Scheduling & Calendar Management
- Cash Handling & Office Support
- Records Management & Confidentiality
- Micosoft Office Suite | HRIS Systems
Timeline
Sales Coordinator
TJ Maxx
09.2025 - Current
Paraprofessional
Plainview Early Childhood Center
08.2025 - 07.2026
Backup HR Assistant
Albertson Grocery Store
01.2025 - 08.2025
People Department Manager
King Areospace Commercial Corporation
10.2019 - 09.2024
BBA - Human Resources Management
American InterContinental University