Sharon Rivera De La Cruz
Macungie,PA
Summary
Proven Verification Specialist with a track record at QVC Distribution Center, adept in identity and document verification alongside HIPAA compliance. Excelled in enhancing data accuracy and reducing errors, showcasing exceptional attention to detail and problem-solving abilities. Trained peers, demonstrating leadership and team collaboration skills, contributing significantly to operational efficiency.
Overview
7
7
years of professional experience
Work History
Verification Specialist
QVC Distribution Center
11.2021 - 04.2024
- Participated in regular performance reviews, using constructive feedback as an opportunity for growth and development within my role as a Verification Specialist.
- Maintained a high level of professionalism when interacting with external parties during the verification process.
- Contributed to a positive work environment by actively participating in training sessions and sharing knowledge with team members.
- Applied problem-solving skills when faced with challenges or discrepancies during the verification process, seeking guidance from supervisors when needed.
- Trained new staff on current, correct insurance verification procedures.
Machine Operator
PAC Worldwide Corporation
11.2020 - 11.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Office Coordinator
UNIQLO
09.2017 - 11.2019
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Education
High School Diploma -
Roberto Clement Charter School
Allentown, PA05.2014
Skills
- Identity Verification
- Document Verification
- Background Checks
- HIPAA Compliance
- Accuracy and Precision
- Data Entry and Review
- Team Collaboration
- Problem-solving abilities
- Multitasking Abilities
- Microsoft Office
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Verification Specialist
QVC Distribution Center
11.2021 - 04.2024
Machine Operator
PAC Worldwide Corporation
11.2020 - 11.2021
Office Coordinator
UNIQLO
09.2017 - 11.2019
High School Diploma -
Roberto Clement Charter School