Summary
Work History
Education
Skills
Timeline
Generic

Sharon Roen

Minneapolis,MN

Summary

Dynamic professional with extensive experience as a Legal Assistant at Target Corporation, adept at enhancing client satisfaction through effective communication and meticulous case management. Recognized for strong organizational skills and the ability to streamline operations, ensuring timely resolution of legal matters while maintaining confidentiality and accuracy in data entry.

Work History

Receptionist

Brotex Inc
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Legal Assistant

Target Corporation
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.

Medical Assistant

Claremar
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Education

Medical Assistant -

Minnesota Institute of Medical Assistants
Minneapolis, MN
09.1969

HS Diploma - Gender Studies

Vocational HS
Minneapolis, MN
06.1968

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Data inputting
  • File management

Timeline

Receptionist

Brotex Inc

Legal Assistant

Target Corporation

Medical Assistant

Claremar

Medical Assistant -

Minnesota Institute of Medical Assistants

HS Diploma - Gender Studies

Vocational HS

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Sharon Roen