Sharon Rose
Yale,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure a virtual instructor position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Tax Associate
H&R Block
01.2024 - Current
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
- Prepared accurate tax returns for individuals, small businesses, and rental properties, maximizing deductions and credits.
- Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.
Thrift Store Associate
South Crater Community Hospice Thrift Store
06.2023 - 01.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Maintained relationships with customers to maximize sales opportunities.
- Utilized customer feedback to improve product offerings.
Restaurant Manager
Arriero Mexican Restaurant
03.2021 - 06.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Server
Sedona Taphouse
Colonial Heights, VA
08.2020 - 03.2021
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Oscar F. Smith High School
Chesapeake, VA06.2019
Skills
- Tax Credits and Incentives
- Tax Research
- Tax Software Proficiency
- Organization skills
- Local, state, and federal tax returns
- Data inputting
Timeline
Tax Associate
H&R Block
01.2024 - Current
Thrift Store Associate
South Crater Community Hospice Thrift Store
06.2023 - 01.2024
Restaurant Manager
Arriero Mexican Restaurant
03.2021 - 06.2023
Server
Sedona Taphouse
08.2020 - 03.2021
Oscar F. Smith High School
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