Sharon Saenz
Lubbock,Texas
Summary
Professional Receptionist skills in administrative support and customer service. Bringing 9 years of experience in a fast-paced, front desk operation. Strong planning, problem solving and communication skills. Enthusiastic, excellent ability to bring positive rapport with customers, maintain professional appearance and uphold strong public image.
Overview
13
13
years of professional experience
Work History
Medical Billing Specialist
Wound Billing Specialists
10.2015 - Current
- Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
- Reviewed and verified benefits and eligibility with speed and precision.
- Accurately entered procedure codes, diagnosis codes and patient information into billing software.
- Performed full-cycle medical billing in a fast paced medical billing company.
- Observed strict HIPPA guidelines at all times according to company policy
- Managed a multi-line phone system and greeted all patients
Medical Receptionist
Brownfield Chiropractic
04.2013 - 04.2015
- Maintained front desk operations for busy high-volume Chiropractic care
- Handled Payment processing duties and provided customers with receipt and proper bills and change.
- Informed patients of financial responsibilities prior to rendering services
- Observed strict HIPPA guidelines at all times according to company policy
- Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date.
- Managed a multi-line phone system and greeted all patients.
- Straightened up the waiting room so that it remained neat and organized.
- Processed patient payments and scanned identification and insurance cards.
- Set up appointments for physician visits and procedures.
Medical Receptionist
Brownfield Regional Medical Center
07.2012 - 03.2013
- Maintained front desk operations for busy high-volume office setting
- Handled Payment processing duties and provided customers with receipt and proper bills and change.
- Informed patients of financial responsibilities prior to rendering services
- Observed strict HIPPA guidelines at all times according to company policy
- Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date.
- Straightened up the waiting room so that it remained neat and organized.
- Processed patient payments and scanned identification and insurance cards.
- Set up appointments for physician visits and procedures.
Education
High School Diploma -
Lubbock High School
Lubbock, TxSkills
- HIPAA compliance
- Payment posting
- Claim submission
- Insurance verification
Timeline
Medical Billing Specialist
Wound Billing Specialists
10.2015 - Current
Medical Receptionist
Brownfield Chiropractic
04.2013 - 04.2015
Medical Receptionist
Brownfield Regional Medical Center
07.2012 - 03.2013
High School Diploma -
Lubbock High School
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