Sharon Saji
Stony Brook,NY
Summary
Hardworking and passionate pre-med student with extensive knowledge in medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Seeking a full-time position for the opportunity to expand knowledge and increase work-ethic.
Overview
6
6
years of professional experience
Work History
Emergency Medical Technician
Port Jefferson EMS
01.2024 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Closing Manager
Walgreens
09.2023 - Current
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Collaborated with other department managers to address any operational issues, working together to find effective solutions.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Customer Service Associate
Duane Reade
08.2022 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Solved problems with products and services by providing customers with technical support.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Crew Member
Dunkin' Donuts
05.2021 - 08.2021
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Informed customers of active promotions.
- Cleaned and maintained all areas of restaurant to promote clean image.
Volunteer
White Plains Hospital
05.2018 - 01.2021
- Delivered stat medications and labs; restocked emergency carts
- Routinely checked up on patients and retrieved items or foods they may need
- Interacted with patients and families with a kind and courteous manner
- Assisted with special events and programs
- Provided IT support by setting up and maintaining computers and other necessary technology
- Assisted medical personnel with any tasks
Volunteer
Montefiore Nyack Hospital
05.2020 - 08.2020
- Provided basic patient care in nursing units (tended to simple needs)
- Assisted doctors, nurses, physical therapists, and clinical pharmacists with their duties and during rounds
- Handled phones and patient bed calls
- Organized patients’ files and information
Education
Bachelor of Science in Biology & Sociology -
STONY BROOK UNIVERSITY
05.2024
Skills
- Certified Emergency Medical Technician (EMT)
- BLS/CPR certified
- Certified Medical Scribe
- Medical Terminology knowledge
- Proficient in Microsoft Word, Excel, and Powerpoint
- Fluent in English, Spanish, Malayalam, and Hindi
- Effective communication skills in person and in writing
- Teamwork and Collaboration
- Indirect/Direct Patient Care
- Customer Service Management
- Data Entry
- Hard-working
- Willingness to learn/grow from critique
- Reliable transportation
Timeline
Emergency Medical Technician
Port Jefferson EMS
01.2024 - Current
Closing Manager
Walgreens
09.2023 - Current
Customer Service Associate
Duane Reade
08.2022 - 05.2023
Crew Member
Dunkin' Donuts
05.2021 - 08.2021
Volunteer
Montefiore Nyack Hospital
05.2020 - 08.2020
Volunteer
White Plains Hospital
05.2018 - 01.2021
Bachelor of Science in Biology & Sociology -
STONY BROOK UNIVERSITY
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