Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Saji

Stony Brook,NY

Summary

Hardworking and passionate pre-med student with extensive knowledge in medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Seeking a full-time position for the opportunity to expand knowledge and increase work-ethic.

Overview

6
6
years of professional experience

Work History

Emergency Medical Technician

Port Jefferson EMS
01.2024 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.

Closing Manager

Walgreens
09.2023 - Current
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
  • Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
  • Collaborated with other department managers to address any operational issues, working together to find effective solutions.
  • Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
  • Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Customer Service Associate

Duane Reade
08.2022 - 05.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Solved problems with products and services by providing customers with technical support.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.


Crew Member

Dunkin' Donuts
05.2021 - 08.2021
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Informed customers of active promotions.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Volunteer

White Plains Hospital
05.2018 - 01.2021
  • Delivered stat medications and labs; restocked emergency carts
  • Routinely checked up on patients and retrieved items or foods they may need
  • Interacted with patients and families with a kind and courteous manner
  • Assisted with special events and programs
  • Provided IT support by setting up and maintaining computers and other necessary technology
  • Assisted medical personnel with any tasks

Volunteer

Montefiore Nyack Hospital
05.2020 - 08.2020
  • Provided basic patient care in nursing units (tended to simple needs)
  • Assisted doctors, nurses, physical therapists, and clinical pharmacists with their duties and during rounds
  • Handled phones and patient bed calls
  • Organized patients’ files and information

Education

Bachelor of Science in Biology & Sociology -

STONY BROOK UNIVERSITY
05.2024

Skills

  • Certified Emergency Medical Technician (EMT)
  • BLS/CPR certified
  • Certified Medical Scribe
  • Medical Terminology knowledge
  • Proficient in Microsoft Word, Excel, and Powerpoint
  • Fluent in English, Spanish, Malayalam, and Hindi
  • Effective communication skills in person and in writing
  • Teamwork and Collaboration
  • Indirect/Direct Patient Care
  • Customer Service Management
  • Data Entry
  • Hard-working
  • Willingness to learn/grow from critique
  • Reliable transportation

Timeline

Emergency Medical Technician

Port Jefferson EMS
01.2024 - Current

Closing Manager

Walgreens
09.2023 - Current

Customer Service Associate

Duane Reade
08.2022 - 05.2023

Crew Member

Dunkin' Donuts
05.2021 - 08.2021

Volunteer

Montefiore Nyack Hospital
05.2020 - 08.2020

Volunteer

White Plains Hospital
05.2018 - 01.2021

Bachelor of Science in Biology & Sociology -

STONY BROOK UNIVERSITY
Sharon Saji