SHARON SCALERA

• Developed tailored insurance solutions to meet diverse client needs.
• Cultivated long-term relationships with clients, enhancing customer loyalty and satisfaction.
• Analyzed client risk profiles to recommend appropriate coverage options.
• Streamlined policy renewal processes to improve operational efficiency.
• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Monitored industry trends to adapt product offerings and maintain competitive advantage.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
• RETIRED 2023
• Retired in 2023-rehired to process paperwork and certificates to check for accuracy
• Streamlined renewal process, making it easier for clients to update and maintain their policies.
• Implemented client feedback system to gather insights and improve service delivery continuously.
• Collected premiums on or before effective date of coverage.

commercial and personal lines agent license

Personal lines insurance agent

• Coordinated advertising campaigns across multiple channels to maximize brand visibility.
• Developed and maintained relationships with vendors to enhance promotional strategies.
• Maintained promotional calendar and developed communication channels to keep sales associates aware of programs.
• Improved campaign performance by conducting market research and analyzing consumer trends.
• Leveraged emerging technologies to deliver interactive advertisements that captured consumer interest.