Sharon Shaver
Stafford,VA
Summary
Driven professional focused on enhancing abilities and advancing knowledge within a stable career environment. Delivered exceptional customer service through effective communication and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Cashier
7-11 Convenience Store
Stafford , VA
04.2025 - 01.2026
- Processed customer transactions using point-of-sale system efficiently.
- Managed cash drawer, ensuring accurate cash handling and balance.
- Organized and cleaned checkout area and store shelves, ensuring a welcoming shopping environment.
- Stocked merchandise and replenished inventory as needed throughout the day.
- Resolved customer complaints promptly, enhancing satisfaction and fostering loyalty.
- Monitored sales floor for safety hazards, maintaining a secure environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted cash drawers at shift start, verifying accuracy to prevent discrepancies.
Security Officer
Allied Universal Security Services
Herdon, VA
08.2024 - 02.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to deter theft and vandalism on site.
- Responded promptly to alarms and incidents, coordinating with emergency services.
- Provided assistance to employees and visitors, ensuring a safe environment.
- Collaborated with law enforcement during investigations as needed for clarity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
SGT/Team Leader
Securitas Security Services Inc. USA
Fredericksburg, USA
12.2018 - 08.2024
- Enforcing rules and company's policies, controlling access to buildings and monitoring alarms surveillance systems.
- Patrolling areas performing security checks.
- Responding to Emergencies that might arise.
- Exercising Vigilance Integrity and Helpfulness shift lead for 5-6 security officers performing lot tours.
- Administrative tours, ensuring all security officers and employees are safe.
- Outstanding customer service observers reports activities, incidents reports writing daily activity reports.
- Answering phones greeting customers and transporters, Dealers, filing, scanning gate passes, assisting customers with lot locations, assisting security officers where needed.
Cashier
Lam Pham
Stafford, USA
01.2015 - 11.2018
- Provided prompt and courteous service to customers at 7-Eleven stores.
- Ensured clean, safe environment for patrons while efficiently processing customer purchases and providing accurate change.
- Maintained daily operations to ensure smooth functioning of 7-Eleven stores.
- Additional duties consist of stocking merchandise throughout the store.
- Coordinated shift changes and received, checked in McClane and CDC trucks.
Cashier
Target
Stafford, USA
09.2014 - 12.2014
- Rang up customers using the register and handled money transactions.
- Duties included daily contact with customer to ensure that there were their needs were met.
- Kept a neat and clean working environment, restocking daily supplies for cashiers.
Overnight Stocker
Walmart
Stafford, USA
10.2011 - 02.2012
- Stocked dairy and dry grocery products overnight, ensuring proper rotation by date for freshness.
- Supported customers with inquiries while unloading frozen dairy trucks, facilitating timely inventory availability.
- Stocked shelves with merchandise to ensure product availability and visibility.
- Organized backroom inventory for efficient storage and easy access.
- Assisted customers in locating products and answering inquiries promptly.
Housekeeper/ Assistant Housekeeper
Staybridge Suites
Stafford, USA
12.2010 - 08.2011
- Assistant executive housekeepers support the executive housekeeper and other cleaning supervisors in all duties of the housekeeping operation.
- Coordinated and supervised housecleaning staff, inspected building areas for cleanliness, and managed inventory of cleaning supplies.
- Trained staff on housekeeping procedures, coordinated housekeeping schedules, and facilitated communication among guests, housekeeping staff, and hotel managers.
- Printed daily assignments for housekeepers and prepared clean vacant rooms for rental.
- Advanced knowledge of the proper procedures for cleaning public areas and guest rooms, handling and removing trash, replenishing and proper placement of room amenities.
- Removing stains, using chemical-based cleaning supplies and caring for furniture, carpets and floor areas.
- Applied expertise and working knowledge of general housekeeping codes, inventory management, and room status change procedures.
Shift Supervisor
Texas Thrift
Arlington, USA
07.2010 - 10.2010
- Key holder, opened and closed on weekends supervised 2-4 employees.
- Scheduled employee breaks and verified accuracy of tills during shifts.
- Supervised employees counting down tills, set alarms for store closing for the night.
- Answered phones, counted store safe made sure tills were correct for the next day.
- Resolved customer concerns and maintained cleanliness of store environment.
- Trained new employees, assisted with unloading donations, and organized dressing rooms by returning unwanted items to sales floor.
- Nightly paperwork counting safe and making sure tills were correct.
- Maintained color sizing for inventory organization.
- Responsible for ringing up all sales accurately, tendering correct change, and reconciling the cash drawer.
- Maintain clean and orderly checkout areas, check bags/parcels for incoming customers, and assure the inventory of shopping bags and all other supplies needed for customer checkout.
Event Staff Officer / Security
Six Flags Over Texas
Arlington, USA
03.2008 - 06.2009
- Implemented security screening for guests entering theme park to ensure safety.
- Supported security officers in managing crowd control during concerts and events, including haunted houses at Fright Fest and Holiday in the Park.
- Addressed guest inquiries and resolved issues to enhance visitor experience.
Security Officer
Thomas Protective Services
Kaufman, USA
03.2007 - 04.2007
- Ensured security tag locks were placed on outgoing trucks to prevent unauthorized access.
- Demonstrated ability to write incident reports, ensuring accurate documentation of security events.
- Recorded incoming and outgoing trucks in computer system, maintaining security of GE Plant.
Owner/Operator
Sharon's Cleaning
Stafford, USA
05.2004 - 12.2006
- Ensure new marketing techniques for a growing cleaning business; prepared estimates for jobs to be performed.
- Performed all cleaning duties according to client specifications.
- Provided quality, satisfactory and sanity results.
- Screened, interviewed and hired assistance when needed.
Door Greeter
Sam's Club
Grand Prairie, USA
09.2006 - 10.2006
- Duties included greeting customers as they enter and exit Sam's Club making sure the entrance and exit were clean and free of trash while providing customer service.
- Recorded high-value items in a detailed log sheet.
- Welcomed members and guests upon entry to create a friendly atmosphere.
- Monitored entrance and exit to ensure safety and security of premises.
- Assisted members with inquiries, providing information about store services.
Cashier
Food Lion
Roanoke Rapids, USA
06.2006 - 08.2006
- Processed customer transactions accurately and efficiently using register.
- Engaged with customers daily to understand and meet their needs.
- Maintained clean working environment and ensured availability of supplies for cashiers.
Patrol Officer
Armstrong Management Services
Dumfries, USA
12.2004 - 11.2005
- Engaged daily with community property owners, office staff, and dispatchers to address security concerns and foster relationships.
- Delivered quality customer service and ensured prompt response to security issues throughout the community.
- The position requires knowledge and use of police scanners and Nextel radios.
- Also, the understanding and knowledge of writing incident reports.
- Supervised security department, directly reporting to Security Director, to maintain operational effectiveness.
- Made use of Excel program to create schedules for the other patrol officers.
Receptionist/Hair Shampooer
Images by Seggy
Dumfries, USA
10.2004 - 12.2004
- Answered all incoming phone calls, delivering exceptional customer service.
- Scheduled daily and future appointments while maintaining complete and accurate logs.
- Prepared clients for scheduled appointments to include shampoo and conditioning of hair.
- Escorted clients to appropriate stations and maintained a clean, sanitary environment.
Shift Supervisor
Wawa Inc
Stafford, USA
01.1999 - 12.1999
- Assigned tasks to crew members, fostering a team environment and ensuring high standards of customer service.
- Tracked and logged daily receipts and paperwork, including cash drawer audits, to maintain accuracy and accountability.
- Assisted in stocking and ordering shelf products, contributing to efficient inventory management and a pleasant shopping atmosphere.
Education
12 -
Spotsylvania County High School
Skills
- Computer Hardware
- Security
- Surveillance
- Microsoft Windows
- Microsoft Office
- Nextel radio
- 2 way radios
- Point-of-sale operation
- Training and mentoring
- Work ethic and integrity
Certification
Dcjs - active
Personal Information
Authorized To Work: US for any employer
Timeline
Cashier
7-11 Convenience Store
04.2025 - 01.2026
Security Officer
Allied Universal Security Services
08.2024 - 02.2025
SGT/Team Leader
Securitas Security Services Inc. USA
12.2018 - 08.2024
Cashier
Lam Pham
01.2015 - 11.2018
Cashier
Target
09.2014 - 12.2014
Overnight Stocker
Walmart
10.2011 - 02.2012
Housekeeper/ Assistant Housekeeper
Staybridge Suites
12.2010 - 08.2011
Shift Supervisor
Texas Thrift
07.2010 - 10.2010
Event Staff Officer / Security
Six Flags Over Texas
03.2008 - 06.2009
Security Officer
Thomas Protective Services
03.2007 - 04.2007
Door Greeter
Sam's Club
09.2006 - 10.2006
Cashier
Food Lion
06.2006 - 08.2006
Patrol Officer
Armstrong Management Services
12.2004 - 11.2005
Receptionist/Hair Shampooer
Images by Seggy
10.2004 - 12.2004
Owner/Operator
Sharon's Cleaning
05.2004 - 12.2006
Shift Supervisor
Wawa Inc
01.1999 - 12.1999
12 -
Spotsylvania County High School