Sharon Smith
Davisburg,MI
Summary
As a retired, long term member (2000 - 2025) of the Charyl Stockwell Academy Board of Directors, I am well versed in the Mission, philosophies, core values and high expectations of the Academy. I have a vested interest in the success of the Academy and ultimately the success of each student in the CSA District. Coupled with my work experience, I am well prepared to take on the task of long term substitute teacher. As the Human Resources Manager at J C Penney, I have an extensive background in employee development and training. I am known for strong focus on team collaboration and achieving results through effective talent management and employee development. I am an expert in fostering team building and enhancing customer service skills, while adept at resolving conflicts and maintaining confidentiality. I am committed to creating engaging learning environments and driving professional growth through tailored training programs. I easily adapt to individual skill levels and abilities.
Overview
2021
2021
years of professional experience
Work History
Human Resources Manager
J C Penney
06.2008 - 10.2020
- Conducted employee performance reviews, providing constructive feedback to foster professional growth.
- Responsible for submitting accurate weekly payroll.
- Managed employee issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Facilitated onboarding and on-the-job training for new hires ensuring smooth integration of new hires into the organization.
- Motivated employees through special events and incentive programs.
- Effectively scheduled weekly work force of 225 plus employees to ensure sales floor and department coverage while staying within budgeted hours.
- Developed comprehensive process for new hires and reviewed new hire productivity.
- Developed and implemented employee customer service skills training
- Responsible for assuring customer satisfaction and positive relationship with customers, resolving customer disputes when necessary.
Substitute Teacher, K-12
Professional Education Services Group
09.2007 - 05.2010
- Delivered lessons to diverse K-12 classrooms, adapting materials to meet varied learning needs.
- Implemented classroom management strategies to foster a positive learning environment and minimize disruptions.
English as a Second Language Teacher
Wall Street Institute
- Developed customized lesson plans to enhance language acquisition for diverse student populations, primarily university students and professional individuals.
- Implemented interactive teaching methods to improve student engagement and retention of material.
- Facilitated assessments to evaluate student progress and tailor instruction accordingly.
Education
MBA - Health Care Administration
Baker College For Graduate Studies
Flint, MI06.2010
Bachelor of Arts - Business Administration - Marketing
Rochester University
Rochester, MI12.2008
Skills
- Training and mentoring
- Training development
- Team building
- Employee development
- Confidential document control
- Dependable
- Excellent customer service skills
- Able to work with and adapt to various age groups
Timeline
Human Resources Manager
J C Penney
06.2008 - 10.2020
Substitute Teacher, K-12
Professional Education Services Group
09.2007 - 05.2010
Bachelor of Arts - Business Administration - Marketing
Rochester University
English as a Second Language Teacher
Wall Street Institute
MBA - Health Care Administration
Baker College For Graduate Studies