Summary
Overview
Work History
Education
Skills
Certification
Training
References
Timeline
Generic

Sharon Mahon

Raleigh,NC

Summary

Highly skilled Staff Specialist with a background in coordinating and managing projects, streamlining processes, and implementing strategic initiatives. Bring strengths in problem-solving, organization, and team leadership to optimize productivity. Demonstrated capacity for improving operational efficiency by successfully overseeing cross-functional teams and managing complex tasks simultaneously. Significant contributions made by ensuring smooth operations within previous roles.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Staff Specialist and Customer Service Office Manager/Marketing Specialist

Sharden Property Management
Raleigh, USA
01.2006 - Current
  • Company Overview: Serving Durham and Raleigh, NC
  • With a wealth of experience working solely for one broker within a property management company, I have overseen all administrative functions within that broker's portfolio
  • This includes tenant communication, lease management, property maintenance coordination, financial tracking, and marketing support
  • My strong HR and administrative skills, honed over years of experience, have consistently ensured smooth day-to-day operations while maintaining high client satisfaction
  • Serving Durham and Raleigh, NC
  • Family Business

Human Resources/Payroll Specialist (level 8 promoted to level 9)

Duke University
01.2006 - 04.2023
  • As the Human Resources/Payroll Specialist at the Divinity School, Duke University, I was the primary resource regarding HR and payroll matters
  • I provided extensive troubleshooting and customer service to students, staff, and faculty
  • I coordinated and processed all HR and payroll functions for the school, including student, staff, and faculty payroll
  • I developed, modified, and implemented computer database systems using SAP/R3 and Microsoft Access payroll extracts
  • I managed the recruitment process for students, staff, and unclassified positions, including position creation, job fairs, advertising, job descriptions, and application screening
  • I also assisted with the coordination of visas for foreign scholars
  • My strong HR and payroll skills were instrumental in planning, implementing, and evaluating all HR and payroll issues for students, staff, and faculty
  • I monitored vacation and sick time for monthly staff and faculty, facilitated staff evaluations, and controlled and maintained payroll financial data for the school
  • I interpreted HR and payroll departmental policies and procedures and liaised with various university administrators to effectively manage the school's HR and payroll functions
  • I attended Duke University HR Manager meetings and SAP/R3 training and apprised employees of HR-related organizational issues, problems, trends, and recommended actions
  • I also planned special projects, presentations, recruitment and events for the school and Dean's Office as needed

Staff Specialist/IT Support (level 8)

Duke University
01.2006 - 04.2023
  • Coordinated activities related to the Arts and Sciences Course Committee and Committees on Curriculum and provided technical interfacing between college databases, the internet, and various application programs, including Microsoft Word, Access, Excel, Peoplesoft, and Dreamweaver
  • Managed and coordinated the application process for various undergraduate scholarships, House Course Program, and other specialized programs
  • Performed administrative duties in support of the Associate Dean for Humanities and interacted with undergraduate students, parents, faculty, academic departments, and deans
  • Supervised work-study students with projects for the course committee; arranged special functions; coordinated application process; placed advertisements; tracked budget; processed all Duke accounting forms, including expense, travel, accounts payable, and internal requisitions for all House Courses and Distinguished Professor Courses
  • Coordinated meetings and special events including the Honors Breakfast for the Dean of Trinity College
  • Created and maintained web pages, served on the Student Information Services & Systems (SISS) Local Implementation Team for Trinity College, Trinity Web Development Group, and the Official Web Liaison group for the University

Legal Administrative Secretary (level 7)

Duke University Law School
01.2006 - 04.2023
  • I assisted the Executive Director and Staff Attorney with all aspects of case management
  • Responsible for the coordination of the Dalkon Shield program
  • Scheduled conference calls and hearings for dispute resolution
  • Functioned as liaison for the Private Adjudication Center with Dalkon Shield claimants, judges, and the Dalkon Shield Trust in Virginia; tracked case management using Microsoft Access Database System; coordinated seminars, mediations, and classes and assisted with special projects as needed
  • Recruited judges to mediate hearings and tracked salaries to ensure the center was not going over budget

Staff Assistant (level 9)

Duke University
05.1991 - 01.2006
  • Assisted the Vice Dean, Executive Assistant, Assistant Dean, and HR Manager in the Office of Finance and Resource Planning by liaising between the Office of Finance and Resource Planning and the departments within the School of Medicine
  • Reviewed and processed all faculty and unclassified requests for new and reclassified positions
  • Assisted HR Manager with payroll duties for administrative pay points
  • Tracked supplemental payments for faculty to ensure payments were received promptly
  • Served as facilitator with administrative personnel and external agencies concerning University policies and procedures and assisted in establishing HR policies and procedures for the School of Medicine
  • Set up training sessions and Events and communicated regularly with Duke University Medical Center HR Managers
  • Other duties included serving as a representative from the School of Medicine

Human Resources/Service Representative (Permanent Staff Employee)

Manpower Temporary Services
Durham, USA
01.1988 - 05.1991
  • Company Overview: South Square Corporate Center, Durham
  • Maintained complete, accurate, and current records on customers and applicants
  • Recruited and placed employees through testing, interviewing, and reference checking
  • Assigned applicants based on their qualifications and corporate/institutional needs; monitored employees' performance based on client assessment; trained employees on various software programs; organized and participated in job fairs and business trade shows; performed customer and prospect calls in Chapel Hill and Durham
  • Maintained budget for branch office and supervised office staff
  • South Square Corporate Center, Durham

Education

BBA - Human Resources Management

Baker College
Flint, MI
12-2025

Associate of Applied Science - Human Resources Management

Baker College
Flint, MI
10.2024

Skills

  • Employee Relations
  • Business reporting
  • Customer Relations
  • Training for Website Management for Schools
  • Coordinate Search Committees
  • Benefits Coordinator
  • Payroll SAP/R3
  • Expert in Microsoft Office 365
  • PeopleSoft and SAP R/3 End User
  • Interviewing
  • Recruiter for clients and employees

Certification

  • Microsoft Word
  • Microsoft Access
  • Microsoft Excel
  • Dreamweaver
  • SAP/R3

Training

  • Managing at Duke
  • Equity, Diversity and Cross-cultural Skills
  • Visitor Visas
  • Managing Diversity at Duke

References

Provided upon request.

Timeline

Staff Specialist and Customer Service Office Manager/Marketing Specialist

Sharden Property Management
01.2006 - Current

Human Resources/Payroll Specialist (level 8 promoted to level 9)

Duke University
01.2006 - 04.2023

Staff Specialist/IT Support (level 8)

Duke University
01.2006 - 04.2023

Legal Administrative Secretary (level 7)

Duke University Law School
01.2006 - 04.2023

Staff Assistant (level 9)

Duke University
05.1991 - 01.2006

Human Resources/Service Representative (Permanent Staff Employee)

Manpower Temporary Services
01.1988 - 05.1991

BBA - Human Resources Management

Baker College

Associate of Applied Science - Human Resources Management

Baker College

Similar Profiles

CREATE PROFILE
Sharon Mahon