Sharon Steelfox
Summary
Accomplished Laboratory Director proficient in laboratory medicine, conflict resolution, personnel and policy management, financial planning and regulatory compliance demonstrated across 8 years of industry leadership. Facilitates smooth, efficient and compliant laboratory operations to meet or exceed targets on consistent basis through implementation of innovative performance monitoring strategies. Experienced in diverse laboratory techniques, development of quality assurance protocols, handling samples and maintaining safety. Resourceful and proactive with a focus on improving and streamlining all areas of operations to maximize lab effectiveness. Adept at leading teams, managing budgets and accomplishing challenging goals. Excellent communicator and critical thinker with an educational background that emphasizes community health policy development and process improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Core Laboratory Supervisor
Stone Clinical Laboratories
06.2023 - 11.2023
- Oversaw in-depth laboratory inspections and contributed to favorable outcomes.
- Created quality control reports on monthly basis.
- Prepared employee schedules according to individual needs and skills, as well as coverage requirements.
- Directed quality assurance standards to maximize results.
- Maintained equipment and facilities in good working order.
- Conducted CAP studies and performed daily quality control runs and biannual CVM tests.
- Provided technical guidance and training to laboratory staff.
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
- Conducted and reported on microbiological, serological and chemical analysis on clinical and environmental samples.
- Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.
- Investigated and resolved issues related to laboratory processes and procedures.
- Recorded and analyzed data to produce reports of results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Participated in lab meetings and project presentations.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Analyzed results using analytical software and created reports.
- Troubleshot and resolved equipment and process issues.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Trained and supervised junior technicians in laboratory protocols.
- Provided support and guidance to junior lab staff.
- Kept abreast of current industry, scientific and regulatory developments and issues.
Laboratory Administrative Director
Northwest Florida Community Hospital
08.2021 - 06.2023
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and approved b i-weekly timesheets for staff.
- Kept laboratory in compliance with CLIA, CAP, The Joint Commission, and organizational guidelines and regulations.
- Developed, implemented, and monitored quality assurance programs to maintain accuracy of results.
- Streamlined and monitored laboratory quality programs to alleviate overdue compliance activities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Created and updated records and files to maintain document compliance.
- Designed and implemented process improvement procedures to eliminate errors, reduce processing time and streamline workflow.
- Built and managed processes for tracking and monitoring department performance.
- Maintained budget guidelines, approved all expenses, and submitted timely financial reports.
- Created reports, presentations and other materials for executive and physician staff members.
- Reviewed information, created models and contributed to decision-making process by forecasting trends.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve laboratory operations and efficiency.
- Negotiated and executed contracts with vendors on behalf of the department.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Coordinated laboratory work with outside departments and facilities to keep specimens and results moving forward.
- Directed team performance, managed schedules and optimized workflow to maximize productivity.
- Conveyed technical information in easily understood terms for non-technical individuals.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with volume and profit targets.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Analyzed laboratory findings to check accuracy of results.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Input medical tests and clinical results data into computer using LIS software for storage and retrieval.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
- Collected and reviewed patient medical histories to accurately interpret test results.
- Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
- Identified and troubleshot technical issues related to laboratory procedures.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Operated highly specialized laboratory equipment to process specimens.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, CAP, and The Joint Commission and regulatory standards.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Prepared reports to document laboratory results and findings.
- Conducted chemical analysis of blood, urine or spinal fluid to determine presence of normal or abnormal components.
- Enforced quality control protocols to maintain accuracy of test results.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
Lead Medical Technologist
Alaska Native Medical Center
07.2017 - 05.2021
- Monitored quality control performance during diagnostic testing and initiated variance documentation and root cause analysis investigations when quality standards were breached.
- Conducted root cause analysis to enhance quality and laboratory processes.
- Kept laboratory in compliance with applicable guidelines and laws.
- Evaluated quality control within laboratory using standard laboratory test and measurement controls.
- Developed and implemented quality assurance programs to maintain accuracy of results.
- Gathered and evaluated quality assurance data to identify issues and improve process efficiency.
- Oversaw shipment and reception of laboratory specimens, verifying proper safety precautions and handling methods.
- Trained and mentored new staff to achieve efficiency and maintain daily operational consistency.
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
- Created reports of technological findings by collecting, analyzing, and summarizing information.
- Participated in evaluation of new laboratory techniques, products and instruments.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Prepared blood, plasma and platelets for transfusions by conducting blood group, type and compatibility tests.
- Determined normal and abnormal components of body fluids by conducting chemical analyses of blood, spinal fluids, and gastric juices.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Analyzed laboratory findings to check accuracy of results.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Collected and reviewed patient medical histories to accurately interpret test results.
- Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
- Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Enforced quality control protocols to maintain accuracy of test results.
- Operated highly specialized laboratory equipment to process specimens.
- Identified and troubleshot technical issues related to laboratory procedures.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Prepared reports to document laboratory results and findings.
- Conducted chemical analysis of blood, urine or spinal fluid to determine presence of normal or abnormal components.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Evaluated and interpreted laboratory results to determine diagnoses.
- Processed patient specimens according to priority and documented results.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Recorded and maintained accurate data to facilitate tracking of results.
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Documented test results using computerized and manual transcription methods.
- Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
- Performed and documented accurate transfusion reaction investigations.
- Maintained certification with American Society for Clinical Pathology (ASCP).
Medical Technologist
Northwest Florida Community Hospital
07.2016 - 08.2017
- Analyzed laboratory findings to check accuracy of results.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Trained and oriented new medical technologists to perform and interpret tests.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
- Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
- Identified and troubleshot technical issues related to laboratory procedures.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Operated highly specialized laboratory equipment to process specimens.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Conducted chemical analysis of blood, urine or spinal fluid to determine presence of normal or abnormal components.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Evaluated and interpreted laboratory results to determine diagnoses.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
Education
Master of Public Health (MPH) - Public Health Administration & Policy
University of Alaska Anchorage
Anchorage, AK01.2021
Bachelor of Science - Clinical Laboratory Science
The University of West Florida
Pensacola, FL08.2013
Associate of Science - Microbiology And Cell Science
Chipola College
Marianna, FL08.2010
Skills
- Lab Safety
- Quality Assurance
- Budget Administration
- Regulatory Compliance
- Team Leadership
- Laboratory Safety
- Inventory Management
- Personnel Management
- Scientific and Technical Writing
- Process Improvement
- Conflict Resolution
- Analytical Thinking
- Data Analysis
- Time Management
- Organizational Skills
- Laboratory Management and Operations
- Budget Management
- Policy Implementation
- Policy Development
- Presentation Skills
- Client Relations Skills
- Procedure Monitoring
- Resource Allocation
- Scientific Presentations
- Statistical Analysis
- Data Management
- Laboratory Informatics
- Performance Evaluations
- Needs Assessments
- Stakeholder engagement tactics
- Environmental health awareness
- Qualitative research methods
- Healthcare systems navigation
- Survey design and implementation
- Occupational health standards
- Data Analysis
- Ethical decision-making
- Workplace safety regulations
- Research design understanding
- Disease Prevention
- Quality Control Evaluation
- Root Cause Analysis
- Waste Reduction
- Performance Metrics
- Problem Solving
- Six Sigma Methodology
- Process Optimization
- Value Stream Mapping
- Quality Management
- Program Monitoring and Tracking
- Procedure Manual Writing
Affiliations
American Society for Clinical Pathology
Certification
- MT(ASCP)CM- American Society for Clinical Pathology (ASCP) Board Certified
- Florida Board of CLinical Laboratory Personnel Clinical Laboratory Supervisor License #SU45819
- Lean Six Sigma Greenbelt- Purdue Global University
Timeline
Core Laboratory Supervisor
Stone Clinical Laboratories
06.2023 - 11.2023
Laboratory Administrative Director
Northwest Florida Community Hospital
08.2021 - 06.2023
Lead Medical Technologist
Alaska Native Medical Center
07.2017 - 05.2021
Medical Technologist
Northwest Florida Community Hospital
07.2016 - 08.2017
Master of Public Health (MPH) - Public Health Administration & Policy
University of Alaska Anchorage
Bachelor of Science - Clinical Laboratory Science
The University of West Florida
Associate of Science - Microbiology And Cell Science
Chipola College
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