Sharon Stephens

With a robust background at Shift4 Payments, I excel in client engagement and project management, driving customer success and retention. Leveraging data analytics and staff training, I've significantly enhanced client satisfaction and sales performance. My proactive approach and dedication to excellence have fostered strong client relationships and notable achievements in both sales and customer service sectors.

Client success expert with broad experience in driving customer satisfaction and retention. Proven track record of fostering strong client relationships, resolving issues quickly, and ensuring client needs are met. Strong focus on team collaboration and delivering results through adaptability and strategic thinking. Skilled in client communication, problem-solving, and project management.

Dynamic Client Success Manager offering 19 years of success in driving revenue, growing market share and building highly profitable account bases for diverse organizations. Well-versed in establishing top-performing teams committed to surpassing business objectives in alignment with corporate mission.

Goal-oriented Client Success Manager adept at promoting customer loyalty and maintaining retention with proactive and hands-on strategies. Effective at giving customers highly positive experiences as primary liaison and company representative. Ready to bring 19 years of experience and take on challenging new role.