Sharon Taylor

• Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
• Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
• Led employee relations through effective communication, coaching, training, and development.

Collecting the Lottery money

• Opened mornings, making tills and doing deposits
• Closing as well, gathering tills and making deposits.
• Sending and receiving Western Union
• Processing money orders
• Processing Jea, Rent, car..etc payments
• Was a Key Holder

• Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
• Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
• Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.

• Developed strong relationships with families, providing regular updates on child progress and establishing trust.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Developed age-appropriate activities and crafts to engage children.
• Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
• Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
• Worked with parents one-on-one to address individual needs of children in care.
• Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
• Prepared tasty, nutritious meals for children.
• Maintained safe environment by keeping watchful eye on children.
• Encouraged children to transition from diapers and assisted in development of good restroom habits.
• Supported children''s academic success by assisting them with homework assignments when needed.
• Demonstrated strong problem-solving skills when addressing conflicts or disagreements among children, resulting in peaceful resolutions that maintain harmony within the home.
• Managed daily schedules for multiple children, ensuring timely completion of tasks such as homework, chores, and extracurricular activities.
• Assisted children with homework and quizzed on subject matter to prepare for upcoming tests.
• Obtained current CPR, First Aid and certifications.
• Implemented positive discipline techniques to guide children's behavior, fostering a respectful atmosphere within the home.
• Provided transportation to and from school or appointments when necessary, maintaining punctuality and safety at all times.
• Complied with state and federal child care provider guidelines and regulations.
• Assisted children with special needs, providing personalized care and attention to ensure their individual growth and development.
• Proactively identified potential challenges or issues with individual children and communicated concerns to parents in a timely manner.
• Administered prescribed medications in accordance with written instructions.
• Supported parent-initiated potty training behaviors using positive reinforcement.
• Encouraged children's emotional and social development.
• Logged information regarding naps, feedings, and any medications administered.