Sharon Turner
Jamestown,NY
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to finding the best options for clients quickly and according to budgets and needs. Adept at educating clients and providing support through the entire process.
Encouragement and patience to resolve conflicts, challenges and trauma associated with mental illness and or substance abuse.
Overview
8
8
years of professional experience
Work History
Job Coach II
The Resource Center
Jamestown, NY
05.2019 - Current
- Counseled clients one-on-one regarding current situation and desires to maintain employment.
- Assisted clients in building successful job search strategies.
- Kept detailed documentation of individuals progression to maintain employment.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting employment opportunities.
- Identified issues that hindered individual achievement in work environment.
- Helped individuals develop organizational, time management and prioritize job duties.
- Participated in team-building activities to enhance working relationships
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Used critical thinking to break down problems, evaluate solutions and make decisions
Client Support Specialist
Raleigh Rescue Mission
Raleigh, NC
11.2017 - 11.2018
- Advocated for and acted as liaison to other community-based providers and resources and other benefits, housing, vocation training and employment opportunities.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Collected confidential financial information from clients to construct comprehensive financial plans.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Conducted case management activities and services for clients and their families.
- Provided information and referrals to community partners and other treatment providers.
- Verified basic needs are being met, providing navigation assistance for various benefits and available services.
- Provided suggestions for process, application or documentation improvement.
- Kept up to date on details and information regarding clients employment, education and housing.
- Responded to clients requests, offering excellent support and tailored recommendations to address needs.
Youth Support Specialist
Chautauqua Opportunities
Dunkirk, NY
10.2016 - 08.2017
- Coordinated transitional services for youth of diverse backgrounds.
- Guided youths through admission and orientation tasks to speed up enrollment processes.
- Designed individualized independent youth living plans to help youngsters learn self-reliance.
- Maintained documentation and records of training activities and group events.
- Developed individual and group programs to encourage prosocial behaviors.
- Oversaw day-to-day activities of residents in transitional home facility.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Worked with clients to improve life choices and maximize benefits of programs.
- Coordinated referrals and direct support for runaway teens.
- Delivered youth transitional assistance in areas of education, life skills and career development
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios
Program Assistant
WCA/UPMC Hospital
Jamestown, NY
11.2014 - 09.2016
- Document records digital files to maintain current, accurate and compliant documentation.
- Managed both digital and physical filing systems and retrieved documents as required.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Score patient's Drug Abuse Screening Test (DAST) Scored patient's Michigan Alcoholism Screening Test (MAST) scored patient's
- Goldberg Mania and Depression evaluation
- Updated patient's medical documents performed patient's daily vital signs
- Developed staff weekly schedule
Internship Student
Urban Counseling Institute
Temple Hills, MD
02.2013 - 03.2014
- Intake Assessment Treatment plans group/individual progress note
- Performed addiction Severity Index
- Facilitated anger management group
- Perform urinalysis
- 12 Core functions
- Facilitated relapse prevention anger management
- Facilitated DWI/DUI driver awareness assessment and classes
- Facilitated comprehensive alcohol prevention classes
- Reported back to instructor to receive day-to-day tasks and responsibilities
Education
No Degree - Alcohol And Drug Abuse Counseling
ICDC College
Huntington Park, CA03.2014
High School Diploma -
Yonkers High School
Yonkers, NY06.1999
Skills
- Case management
- Counseling
- Attention to Detail
- Alcohol and Drug Prevention Programs
- Experiencing chronic
- Problem Solving
- Crisis Intervention
- Abuse Identification
- Motivated self-starter
- Client needs assessments
- Ability to perform urinalysis
- Organization and Time Management
Additional Information
AABR
Assistant Manager
May 2009 - April 2011
1508 College Point Blvd
College Point, NY 11356
Westchester Arc
Direct Support Professionals
June 2004 – June 2007
265 Saw Mill River Road
Hawthorne, NY 10532
Timeline
Job Coach II
The Resource Center
05.2019 - Current
Client Support Specialist
Raleigh Rescue Mission
11.2017 - 11.2018
Youth Support Specialist
Chautauqua Opportunities
10.2016 - 08.2017
Program Assistant
WCA/UPMC Hospital
11.2014 - 09.2016
Internship Student
Urban Counseling Institute
02.2013 - 03.2014
No Degree - Alcohol And Drug Abuse Counseling
ICDC College
High School Diploma -
Yonkers High School
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