Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Contacts and References
Timeline
Generic

Sharon Turner

Fort Smith,AR

Summary

1. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

2. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services (through building alliances) with local resources.

3. Hardworking Advocate working diligently on behalf of any persons in distress to obtain necessary assistance. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations.

4. Ability to employ empathy and patience to connect with individuals on an emotional level and provide support during difficult times. Very good eye for detail and accurately assesses needs. Strives to provide best possible care and support.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Delivery Driver

Euber Eats
03.2024 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Delivery Driver

Pizza Hut
01.2017 - 10.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Shelter Advocate

Crisis Intervention Center
11.2014 - 04.2018
  • Enhanced safety for shelter residents through consistent monitoring of facility access and adherence to established protocols.
  • Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.

Program Director

Gateway / Harbor Recovery
12.2001 - 05.2014
  • Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Created and enforced programming standards to maintain compliance with regulatory requirements.

Education

No Degree - Applied Psychology

Westark Junior College
Fort Smith, AR

Skills

  • Payment
  • GPS Navigation
  • Mileage Tracking
  • Order Verification
  • Client Advocacy
  • Motivational Interviewing
  • De-Escalation Techniques
  • Behavioral Intervention
  • Document Review
  • Document filing
  • Behavioral Management Planning
  • Client Assistance Referrals

Certification

There are no current or active certifications at this time. Between 2002-2018 there were numerous trainings that led to State of AR Certifications (earned and kept until final expirations) in C.P.R., Non Physical Crisis Prevention Intervention, Regional Detox Specialist, Recovery Counseling, Motivational Interviewing, New Module Implementation and Documentation Supervision.

Additional Information

Hobbies include performing amateur stand up comedy, history research and metal detector searching.


Being an asset to my surroundings is what I strive for no matter what position is held.

All tasks are performed and completed in effort to surpass expectations.

I am eager to explore employment opportunities within my established capabilities and scope of practices.


Having a flexible work schedule is important at this time.

Circumstances surrounding grandchild guardianship (and my own health assessments) require consistent attendance at various

appointments during the week. All necessary personal appts. will be scheduled in effort to minimize any conflict with job hours.

Contacts and References

Professional References

1. Anita Hudson Meadows       former Executive Director of Gateway Recovery    (479) 452-2188

2. Amy Carr-Williams               former Shelter Director of Crisis Intervention Center  (870) 648-6732

3. Tabitha Rice                            current Program Director of Harbor Recovery            (479) 652-5072


Personal References

1. Tonya Chronister                    (479) 561-5497

2. James Dyer                              (479) 255-6160

3. Josh Harrison                           (479) 353-0675

Timeline

Delivery Driver

Euber Eats
03.2024 - Current

Delivery Driver

Pizza Hut
01.2017 - 10.2022

Shelter Advocate

Crisis Intervention Center
11.2014 - 04.2018

Program Director

Gateway / Harbor Recovery
12.2001 - 05.2014

No Degree - Applied Psychology

Westark Junior College
Sharon Turner