SHARON UDSETH
Livingston,MT
Summary
Dynamic and results-driven professional with extensive management experience at Town and Country Foods. Proven track record in employee hiring and retention, coupled with exceptional customer service skills. Adept at fostering team collaboration and enhancing operational efficiency, consistently achieving high levels of guest satisfaction and driving sales growth.
Overview
34
34
years of professional experience
Work History
ASSISTANT STORE MANAGER
TOWN AND COUNTRY FOODS
Livingston, MT
10.2016 - 11.2023
- The overall responsibility for directing the business operations of the store
- Resolve problems and settle conflicts with customers and employees
- Supervised Department Managers as well as full and part-time employees
- Responsible for organizing, directing, and controlling the operation of the front end and countdown office
- Handled interviews and hiring process
- Using professional and honest communications at all times
- Oversee training of cashiers and employee scheduling
- Opening and closing the store
- Handled daily billing and approval of bills
EXECUTIVE SALES MANAGER
WINGATE BY WYNDHAM HOTEL
Helena, MT
05.2015 - 07.2016
- Booked accommodations for groups and events
- Arrange group layouts for conference rooms
- Helped with training the front desk positions
FRONT DESK AGENT
HAMPTON INN & SUITES
Farmington, UT
08.2014 - 02.2015
- Booked accommodation via phone and walk-ins
- Responsible for satisfying the guests needs
OFFICE MANAGER
GREAT ESCAPE TRAVEL AGENCY
Chico, CA
04.2003 - 08.2008
- Supervised a staff of six travel consultants
- Continued management and travel agent duties
- Created and maintained employee work schedule
- Worked with both corporate and leisure clients
OFFICE MANAGER TRAVEL CONSULTANT AND OFFICE MANAGER
CARLSON WAGONLIT TRAVEL
Chico, CA
01.1990 - 04.2003
- Supervised a staff of 8, both travel consultants and accounting office
- Proactively market, sell and consult with clients in regard to tours, cruises, airlines and group sales and other travel related services
- Escorted group tours and cruises
Education
CERTIFIED TRAVEL & TOURISM -
SALT LAKE CITY, UT01.1989
DAVIS HIGH SCHOOL -
KAYSVILLE, UT01.1988
Skills
- Management
- Relationship & Team Building
- Commitment to quality service
- Employee hiring and retention
- Energetic work attitude
- Effective communication skills
- Excellent customer service skills
- Sales and promotions
Activities
- Taken several management training courses.
- Arrange benefit dinners for the Salvation Army for 4 years, Chico CA. Country Club.
- Authored a monthly article, 'Tips on Travel' for the Enterprise News Paper and a Woman’s Magazine, Chico CA.
References
References available upon request.
Timeline
ASSISTANT STORE MANAGER
TOWN AND COUNTRY FOODS
10.2016 - 11.2023
EXECUTIVE SALES MANAGER
WINGATE BY WYNDHAM HOTEL
05.2015 - 07.2016
FRONT DESK AGENT
HAMPTON INN & SUITES
08.2014 - 02.2015
OFFICE MANAGER
GREAT ESCAPE TRAVEL AGENCY
04.2003 - 08.2008
OFFICE MANAGER TRAVEL CONSULTANT AND OFFICE MANAGER
CARLSON WAGONLIT TRAVEL
01.1990 - 04.2003
CERTIFIED TRAVEL & TOURISM -
DAVIS HIGH SCHOOL -
Similar Profiles
Hugh EllisonHugh Ellison
Dairy Clerk at Town and Country Foods (E. Main St.)Dairy Clerk at Town and Country Foods (E. Main St.)
Jimmy JonesJimmy Jones
Parts Director at Energy Country Ford/Town & Country FordParts Director at Energy Country Ford/Town & Country Ford
Alex MartinezAlex Martinez
Youth Minister at Town and Country Christian ChurchYouth Minister at Town and Country Christian Church