Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sharon Waters

Sharon Waters

Personal Assistant/Customer Service
Satsuma,FL

Summary

Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards.

Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.

Overview

8
8
years of professional experience

Work History

Housekeeping

Spruce It Up (professional cleaning services)
Satsuma , FL
2021.01 - Current
  • Performed light/deep housekeeping duties including dusting furniture, vacuuming carpets.
  • Also offering external cleaning and home /yard maintenance
  • Personal Shopping
  • laundry services, changing linens, sweeping, mopping, vacuuming. cleaning bathroom & shower
  • Performed housekeeping duties such as changing bed linens, washing walls and furniture
  • Maintained accurate records of housekeeping accounts and activities for future reference.

Hotel Housekeeping

Ocean Sands Beach Inn
Saint Augustine , FL
2023.05 - 2024.05

Job duties consisted of working in Laundry and Linens, Stocked Carts. Deep or light cleaning of hotel rooms and suites. Take out trash

Sweeping mopping, window cleaning, vacuuming, mopping,

dusting & cleaning appliances & shower doors. Checking rooms to be ready for check ins. Stripping Bedding

Receptionist & Customer Service Assistant

X marks The Spot
Palatka , FL
2016.08 - 2020.08
  • Notary duties
  • Phones
  • Emails
  • Copying
  • Billing
  • Answered incoming calls, took messages
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained daily calendars, set appointments with client
  • Answered multi-line telephone
  • Maintained client accounts by obtaining, recording and updating personal and financial information.

Education

Some College (No Degree) - Business Administration And Management

Kaplan University
Davenport, IA

Skills

  • Lobby Housekeeping
  • General housekeeping ability
  • Housekeeping and laundry services
  • Housekeeping procedures

Timeline

Hotel Housekeeping

Ocean Sands Beach Inn
2023.05 - 2024.05

Housekeeping

Spruce It Up (professional cleaning services)
2021.01 - Current

Receptionist & Customer Service Assistant

X marks The Spot
2016.08 - 2020.08

Some College (No Degree) - Business Administration And Management

Kaplan University
Sharon WatersPersonal Assistant/Customer Service