Sha’ron Williams
Washington,MD
Summary
Professional Secretary with over [20] years of experience managing daily administrative support tasks and operations in higher education, nonprofit and private industry. Well-organized, quick learner committed to delivering high-quality results. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Secretary
University of the District of Columbia
01.2013 - Current
- Participate in staff meetings, professional development, and seminars.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to students and interviewees.
- Entered data into system and updated faculty and staff contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Manages Deans' calendars scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in event planning and execution for department functions such as conferences, workshops, or social gathering
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
Executive Assistant
Restorations Ministries
03.2010 - 01.2013
- Opened corporate office daily and provided administrative and business support to the organization.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Handled confidential and sensitive information with discretion and tact.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Volunteered to help with special projects of varying degrees of complexity.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Office Manager
Young Ladies of Tomorrow
01.2009 - 01.2010
- Opened corporate office daily and provided administrative and business support to the organization and monitored incoming calls
- Monitored workflow by coordinating assigned tasks to office clerks, interns and volunteers to ensure effectiveness of the program
- Cross-trained and provided assistance as needed in other departments
- Communicated effectively with probation officers, vendors, staff and other individuals to answer questions, disseminate, or explain requested information regarding organization or program.
- Office Management: Prepared monthly reports in accordance to grant guidelines and performed data entry in support of the programmatic, organizational and management systems
- Maintained administrative and appointment schedule in addition to program activities for the Executive Director
- Entered clients’ weekly payroll into DC Youth Summer Employment system.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
MS - Counseling
University of The District of Columbia
Washington, DC05.2025
Bachelor of Arts - Human Development
University of The District of Columbia
Washington, DC05.2021
Associate of Arts - Early Childhood Education
University of The District of Columbia Community College
Washington, DC05.2015
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
Honors And Awards
- Beyond and Achievement Award, University of the District of Columbia, Washington, DC, 20008, 2021
- Dean’s List, University of the District of Columbia, Washington, DC, 20008, 2020
- VIP Employee of the Month, University of the District of Columbia, Washington, DC, 20008, 2019
- Employee of the Month, University of the District of Columbia, Washington, DC, 20008, 2019
- Beyond and Achievement Award, University of the District of Columbia, Washington, DC, 20008, 2017
- National Collegiate of Scholars Secretary, University of the District of Columbia Community College, Washington, DC, 20008, 2015
- Dean’s List, University of the District of Columbia Community College, Washington, DC, 20008, 2013
- Phi Theta Kappa Honor Society, University of the District of Columbia Community College, Washington, DC, 20008, 2012
Areas Of Experience
Adeptly handles administrative tasks including screening calls, managing call volume, scheduling, domestic travel arrangements, composing documents, financial reports, research, event planning, purchasing and office organization. Additional experience with payable/receivable accounts and data entry., Professional, yet personable with all levels of staff and relationship building., Proficient in Microsoft Office Suite, Excel, Banner, PeopleSoft, EAB NAVIGATE, Blackboard, and Goggle Doc.
Affiliations
- National Collegiate of Scholars
- Phi Theta Kappa Honor Society
Timeline
Secretary
University of the District of Columbia
01.2013 - Current
Executive Assistant
Restorations Ministries
03.2010 - 01.2013
Office Manager
Young Ladies of Tomorrow
01.2009 - 01.2010
MS - Counseling
University of The District of Columbia
Bachelor of Arts - Human Development
University of The District of Columbia
Associate of Arts - Early Childhood Education
University of The District of Columbia Community College
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