Sharon Williams
Raleigh,NC
Summary
With a proven track record at Golden Harmony, I excel in providing emotional support and personal hygiene assistance, enhancing client wellness and satisfaction. Leveraging housekeeping skills and a compassionate approach, I've significantly improved living conditions and client relationships, demonstrating a commitment to excellence in personal care and support services.
Overview
12
12
years of professional experience
Work History
Personal Care Assistant
Golden Harmony
811 Spring Forest Rd. Suite 100 Raleigh, NC 27609
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Door Dash
Rideshare Driver
303 2nd St, South St Tower, #800, San Francisco,
05.2018 - Current
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained high customer satisfaction by working quickly and accurately.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Improved on-time delivery rates by efficiently planning and scheduling transport routes.
- Increased client loyalty through exceptional customer service during pick-ups, deliveries, and inquiries.
Head Custodian
Triangle Transit Authority-Morrisville NC
5201 Nelson Rd, Morrisville, NC 27560
04.2021 - 02.2022
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Collaborated with administrators to address specific facility needs during events or special projects.
- Reported vandalism or other damage to property to supervisor.
- Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
Personal Care Aide
Halikierra Home Care
1304 Woodside Dr, Greensboro, NC 27405
05.2017 - 01.2019
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
The Haven House Group Home
Group Home PCA Attendant
221 East Barbee St, Zebulon, NC, 27597
02.2013 - 04.2017
- Purchased, prepared, and served food for patients and other members of family by following special prescribed diets.
- Assisted patients in dressing, bathing and grooming.
- Accompanied ambulatory patients outside home as guide and companion.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Cared for elderly, convalescent and handicapped patients in patient's home.
- Managed household chores including laundry and light cleaning duties while maintaining a safe space for the patient''s recovery process.
- Maintained client confidentiality by adhering strictly to HIPAA guidelines during all interactions.
- Enabled patients to stay in homes by monitoring and recording patient condition, providing support and personal services and teaching families.
- Prepared nutritious meals according to dietary restrictions, promoting optimal health for patients.
- Documented daily observations and progress reports on the client''s condition or behavior changes for timely communication with healthcare professionals.
- Ensured timely transportation of clients to appointments or social engagements outside the home setting.
- Maintained a clean and organized living environment for patients, reducing potential health hazards.
Education
No Degree - 11th Grade-no Diploma
Cary Senior High School
Cary, NCSkills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
Languages
English
Native or Bilingual
Timeline
Personal Care Assistant
Golden Harmony
04.2024 - Current
Head Custodian
Triangle Transit Authority-Morrisville NC
04.2021 - 02.2022
Door Dash
Rideshare Driver
05.2018 - Current
Personal Care Aide
Halikierra Home Care
05.2017 - 01.2019
The Haven House Group Home
Group Home PCA Attendant
02.2013 - 04.2017
No Degree - 11th Grade-no Diploma
Cary Senior High School