Sharon Williams
Raleigh,NC
Summary
With a proven track record at Golden Harmony, I excel in providing emotional support and personal hygiene assistance, enhancing client wellness and satisfaction. Leveraging housekeeping skills and a compassionate approach, I've significantly improved living conditions and client relationships, demonstrating a commitment to excellence in personal care and support services.
Overview
12
12
years of professional experience
Work History
Personal Care Assistant
Golden Harmony
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Door Dash
Rideshare Driver
05.2018 - Current
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained high customer satisfaction by working quickly and accurately.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Improved on-time delivery rates by efficiently planning and scheduling transport routes.
- Increased client loyalty through exceptional customer service during pick-ups, deliveries, and inquiries.
Head Custodian
Triangle Transit Authority-Morrisville NC
04.2021 - 02.2022
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Collaborated with administrators to address specific facility needs during events or special projects.
- Reported vandalism or other damage to property to supervisor.
- Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
Personal Care Aide
Halikierra Home Care
05.2017 - 01.2019
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
The Haven House Group Home
Group Home PCA Attendant
02.2013 - 04.2017
- Purchased, prepared, and served food for patients and other members of family by following special prescribed diets.
- Assisted patients in dressing, bathing and grooming.
- Accompanied ambulatory patients outside home as guide and companion.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Cared for elderly, convalescent and handicapped patients in patient's home.
- Managed household chores including laundry and light cleaning duties while maintaining a safe space for the patient''s recovery process.
- Maintained client confidentiality by adhering strictly to HIPAA guidelines during all interactions.
- Enabled patients to stay in homes by monitoring and recording patient condition, providing support and personal services and teaching families.
- Prepared nutritious meals according to dietary restrictions, promoting optimal health for patients.
- Documented daily observations and progress reports on the client''s condition or behavior changes for timely communication with healthcare professionals.
- Ensured timely transportation of clients to appointments or social engagements outside the home setting.
- Maintained a clean and organized living environment for patients, reducing potential health hazards.
Education
No Degree - 11th Grade-no Diploma
Cary Senior High School
Cary, NCSkills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
Languages
English
Native or Bilingual
Timeline
Personal Care Assistant
Golden Harmony
04.2024 - Current
Head Custodian
Triangle Transit Authority-Morrisville NC
04.2021 - 02.2022
Door Dash
Rideshare Driver
05.2018 - Current
Personal Care Aide
Halikierra Home Care
05.2017 - 01.2019
The Haven House Group Home
Group Home PCA Attendant
02.2013 - 04.2017
No Degree - 11th Grade-no Diploma
Cary Senior High School
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