Ricky Williams Jr
Dublin,GA
Summary
Dynamic Sales and Marketing Manager with a proven track record at M & W Paint and Body Shop, enhancing brand visibility through innovative campaigns and strategic social media management. Skilled in sales tracking and team leadership, I successfully increased market share by identifying new customer segments and optimizing sales processes for improved efficiency.
Overview
17
17
years of professional experience
Work History
Sales and Marketing Manager
M & W Paint and Body Shop
10.2021 - Current
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Implemented CRM systems for tracking customer interactions, enhancing sales processes, and improving follow-up efficiency.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Analyzed sales and marketing data for improved strategies.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
Work Leader
Dean Baldwin Painting
11.2020 - 10.2021
- Oversaw daily painting operations to ensure quality and efficiency across multiple projects.
- Trained and mentored team members on safety protocols and painting techniques.
- Coordinated material logistics to streamline workflow and minimize downtime.
- Implemented process improvements that enhanced project completion times and reduced waste.
- Conducted quality inspections to maintain high standards of workmanship in all projects.
- Collaborated with management to identify training needs and enhance team performance.
- Enforced compliance with safety regulations, resulting in improved workplace safety records.
- Managed multiple projects simultaneously while maintaining strict deadlines and quality standards.
- Improved team productivity by implementing efficient workflow processes and time management strategies.
- Developed project schedules to optimize resource allocation and meet client deadlines.
- Resolved conflict within the team through effective mediation techniques, promoting a positive work culture.
Aircraft Painter
International Logistics Group
10.2016 - 10.2020
- Applied protective coatings and finishes to aircraft surfaces, ensuring compliance with safety standards.
- Operated spray guns and other painting equipment efficiently to achieve high-quality finishes.
- Collaborated with team members to prepare aircraft for painting processes, enhancing workflow efficiency.
- Conducted surface preparation, including sanding and masking, to ensure optimal paint adhesion.
- Implemented quality control measures to identify defects and ensure consistency in finished products.
- Trained junior painters on techniques and safety protocols, fostering a knowledgeable team environment.
- Streamlined painting processes by suggesting improvements that reduced waste and increased productivity.
- Led projects involving complex paint schemes, coordinating efforts for timely completion while maintaining quality standards.
- Removed surface imperfections, applied special undercoats, and sealed seams to ready surfaces for paint application.
- Maintained equipment functionality with regular inspections, disassemblies, and cleaning of component parts.
- Met exacting tolerances when sanding and sealing final finishes.
Aircraft Painter
Tyonek Services Group
07.2016 - 10.2016
- Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
- Collaborated effectively with inspection teams to identify defects or areas requiring touch-ups before final delivery of painted aircrafts.
- Reduced project delays through effective troubleshooting and problem resolution for any issues that arose during the aircraft painting process.
- Reduced rework instances by meticulously following client specifications for each aircraft painting project.
- Implemented preventative maintenance measures on all paint-related equipment, ensuring optimal performance and reduced downtime.
- Increased overall customer satisfaction through precise color matching according to client specifications or industry standards.
- Minimized paint waste and overspray by utilizing proper spray gun techniques and equipment settings.
- Ensured consistent paint quality by performing thorough surface preparation, including sanding, masking, and priming.
- Continuously updated knowledge on new materials, tools, equipment, industry trends, and best practices in aircraft painting to stay competitive within the job market.
- Mentored junior team members on best practices in aircraft painting techniques, fostering growth and continuous improvement within the team.
Merchandise Associate
Coca-Cola
01.2016 - 07.2016
- Managed inventory levels to ensure optimal stock availability and minimize shrinkage.
- Collaborated with team members to streamline merchandise displays for enhanced customer engagement.
- Implemented visual merchandising standards to maintain brand consistency across store layouts.
- Trained new associates on product knowledge and operational procedures to improve team efficiency.
- Analyzed sales trends to inform restocking strategies and promotional placements of high-demand items.
- Led initiatives for seasonal merchandising campaigns resulting in increased customer interest and foot traffic.
- Oversaw daily operations, ensuring compliance with company policies and maintaining a safe shopping environment.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Route Sales Representative
Frito-Lay
02.2015 - 01.2016
- Developed efficient delivery routes to optimize time and fuel usage.
- Established strong relationships with clients to enhance customer satisfaction and retention.
- Maintained accurate inventory records using ERP systems for effective stock management.
- Conducted market analysis to identify opportunities for product promotions and sales growth.
- Implemented best practices for order accuracy, reducing discrepancies in deliveries.
- Collaborated with cross-functional teams to streamline communication between sales and logistics departments.
- Analyzed sales data to inform strategic decisions and improve overall performance metrics.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
Route Sales Representative
Hunts Brothers Pizza
08.2008 - 02.2015
- Provided training and mentorship to new team members on route planning and sales techniques.
- Maximized sales through effective territory management and strategic route planning.
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Expanded client base by consistently seeking out new opportunities for sales growth.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
Education
High School Diploma -
East Laurens
East DublinSkills
- Team leadership
- Social media management
- Business growth and retention
- Sales tracking
- Rapport and relationship building
- Sales presentations
- Strategic planning
- Competitor analysis
- Advertising campaigns
- Staff development
- Sales quota achievement
- Leads prospecting
Timeline
Sales and Marketing Manager
M & W Paint and Body Shop
10.2021 - Current
Work Leader
Dean Baldwin Painting
11.2020 - 10.2021
Aircraft Painter
International Logistics Group
10.2016 - 10.2020
Aircraft Painter
Tyonek Services Group
07.2016 - 10.2016
Merchandise Associate
Coca-Cola
01.2016 - 07.2016
Route Sales Representative
Frito-Lay
02.2015 - 01.2016
Route Sales Representative
Hunts Brothers Pizza
08.2008 - 02.2015
High School Diploma -
East Laurens