Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Generic

Sharon Willing

Stratford,NJ

Summary

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Reliable [Job Title] dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
11
11
years of post-secondary education

Work History

Nanny and Housekeeper

Mr. & Mrs. Michael Armstrong
Rineyville, Kentucky
04.2022 - 04.2023
  • Disinfected and mopped bathrooms to keep house clean.
  • Maintained clean and comfortable environment in home by vacuuming, cleaning windows, and dusting.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Assisted children with homework assignments and special projects across different subjects.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children. Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Helped with development and implemented behavior guidelines to help with discipline for children in attaining positive behavior.
  • Encouraged children to be understanding and patient with others. Helped children by reading and storytelling.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Monitored children's play activities to verify safety.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Taught children basic life skills, manners and personal hygiene.
  • Maintained a safe play environment for children and helped to develop physical and social skills.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Helped children complete homework assignments and school projects. Supervised children engaged in physical activity, learning and social skills with peers.

Sharon's House Cleaning Service

Self-Employed
Laurel Springs, NJ
03.2010 - 12.2021
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Emptied trashcans and transported waste to collection areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Adhered to professional house cleaning checklist.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Operated electronic backpack vacuums and floor sweepers.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.

Waitress

Philly Diner
Runnemede, NJ
03.2006 - 12.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Greeted new customers, discussed specials, and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

High School Diploma -

Calvary High School
Haddon Heights, NJ
09.1998 - 06.2009

Skills

Cleaning techniques

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Accomplishments

  • Cleaned and replenished supplies for up to [Number] rooms per shift.
  • Worked [Number] overtime hours during the holiday season at the request of management.
  • Cleaned up to [Number] houses per day in accordance with a [Number]-point checklist.
  • Promoted to [Job Title] for exceeding company goals and expectations for [Number] months.
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Cleaned an average of [Number] homes per day.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

American Legion Auxiliary

Interests

Baking & Cooking

Sewing

Riding Bikes

Hiking

Crafting

Timeline

Nanny and Housekeeper

Mr. & Mrs. Michael Armstrong
04.2022 - 04.2023

Sharon's House Cleaning Service

Self-Employed
03.2010 - 12.2021

Waitress

Philly Diner
03.2006 - 12.2021

High School Diploma -

Calvary High School
09.1998 - 06.2009
Sharon Willing