Sharon Yarbrough
Port Wentworth,GA
Summary
Prior Combat Medic with the 82nd Airborne in the U.S. Army. Completed a thirteen month tour in Afghanistan and conducted extensive medical support to the local population as well as soldiers for missions I was tasked to participate with. I am an Advanced Emergency Medical Technician skilled at remaining calm under pressure and adapting quickly to all emergency situations. Committed to excellent customer service, highly motivated, committed to getting the task at hand completed while remaining disciplined and organized.
Overview
16
16
years of professional experience
Work History
Lead Medical Assistant
Southcoast Health System
Savannah, GA
01.2023 - Current
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Assisted patients with registration, new patient paperwork and check-out process.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
Veteran Outreach Program Specialist
Savannah Vet Center
Savannah, GA
03.2022 - 01.2023
- Consistently responds to Veterans/Families and co-workers promptly and in a friendly manner; consistently demonstrating integrity, commitment, advocacy, respect, and excellence.
- Maintains appropriate rapport with internal and external customers/community partners.
- Maintains a positive relationship while serving as a point of contact for all communications and inquires from all external customers and internal staff.
- Coordinated with community partners to engage and develop outreach activities and events for community Veterans, Service Members, as well as potential community partners.
- Contributes to the development and implementation of the Vet Centers Outreach Plan that addressed the needs of the local client population.
- Effectively communicates with Veterans and staff to get new clients scheduled for counseling intakes, as well as create/update clients records.
Bartender Shift Manager
Lizzy's Tequila Bar & Grill
Savannah, GA
06.2015 - 12.2022
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Analyzed sales data to accurately forecast future demand for liquor orders.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Encouraged team collaboration among staff members to maximize efficiency during peak periods.
- Implemented new policies and procedures related to customer service and operational processes.
- Supervised cleanliness of guest service areas before, during and after service.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
Program Support Assistant/Office Manager
Savannah Vet Center
Savannah, GA
12.2020 - 03.2022
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
- Coordinated planning and program development between news teams and other programming staff.
- Developed and monitored budgets.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Collaborated with Vet Center director to coordinate travel plans, special events and upcoming tasks.
Allergy Care Coordinator
Ear, Nose and Throat Associates of Savannah
Savannah, GA
04.2019 - 11.2020
- Schedule referrals from practice physicians for allergy testing
- Test scheduled patients for presumed allergies
- Record observations and baseline measurements to maintain accurate medical records.
- Collect, document and review patient medical histories and relay important factors to supervising clinicians.
- Explain procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
- Provide excellent customer service by effectively communicating with patients, families, staff and staff in other clinical departments.
- I, along with my team members, mix appropriate serum for patient vials when cleared for treatment by their physician.
- I work on pre-authorizations and pre-certifications for all referred patients for testing and treatment.
- I manage and comprise monthly status reports of patient data for the physicians.
- I am tasked to work in satelite offices, with minimal guidance, in order to help maintain a smooth running allergy department within an ENT practice.
Emergency Room Technician
St. Josheph/ Candler Hospital
Savannah, GA
09.2018 - 04.2019
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Maintained appropriate inventory levels and replenished treatment areas.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Assisted with CPR and airway clearing procedures during emergencies.
- Collected blood and urine samples for lab analysis to diagnose disease or screen for health problems.
- Remained level-headed and proactive during emergency situations.
- Inserted IVs
68W- Combat Medic
US Army
Fayetteville, North Carolina
07.2008 - 05.2012
- Examined on average 3,200 Soldiers during routine sickcall procedures
- Performed approximately 200 flight physicals
- Managed the aid station pharmacy
- Primary records custodian for the Brigade
- Instructed fellow medics on tactical and technical knowledge in the medical field.
- Volunteered to assist with surgical teams
- Tasked to help with women's health clinics
- Tasked to help with attending physicians family practice
Education
Bachelor of Science - Health Sciences
American Military University
Charles Town, WV12.2022
Diploma - EMS Professions
Savannah Technical College
2017
Certificate Program - Emergency Medical Services
Savannah Technical College
2016
Associate of Arts - Humanities and Social Science
Clinton Community College
2015
Skills
- Client-focused
- Quick learner
- File/record maintenance
- Proficient in advanced medical terminology
- Extensive human anatomy knowledge
- Adept at multiple revival techniques
- Skilled problem solver
- Previous battlefield medic background
- Airway management techniques
- Training and development
- Results-oriented
- Creative problem solving
- BLS Certified
- AEMT nationally registered
- Microsoft
Affiliations
- Assisted with the development and opening of the first ever local national all female clinic in the Tarin Kowt region of Afghanistan. I provide insight for the continued operation of this clinic that will help provide a safe haven, survival skills, and medical treatment to females of this region.
Timeline
Lead Medical Assistant
Southcoast Health System
01.2023 - Current
Veteran Outreach Program Specialist
Savannah Vet Center
03.2022 - 01.2023
Program Support Assistant/Office Manager
Savannah Vet Center
12.2020 - 03.2022
Allergy Care Coordinator
Ear, Nose and Throat Associates of Savannah
04.2019 - 11.2020
Emergency Room Technician
St. Josheph/ Candler Hospital
09.2018 - 04.2019
Bartender Shift Manager
Lizzy's Tequila Bar & Grill
06.2015 - 12.2022
68W- Combat Medic
US Army
07.2008 - 05.2012
Bachelor of Science - Health Sciences
American Military University
Diploma - EMS Professions
Savannah Technical College
Certificate Program - Emergency Medical Services
Savannah Technical College
Associate of Arts - Humanities and Social Science
Clinton Community College
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