Sharon Zhou
Carmel,IN
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Front Desk Receptionist
Zen Nails And Spa
01.2021 - 08.2023
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
Biomedical Health Science (Pre-Dental)
Purdue University
West Lafayette, IN05.2027
Skills
- Inventory Control
- Guest Relations
- Customer Service
- Telephone Etiquette
- Listening Skills
- Scheduling Appointments
- Time Management
- Conflict Management
- Issue Handling
Certification
CPR Certified
QPR and Mental Health Certified
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