Sharon Zito
BROOKLYN,NY
Summary
Highly motivated Sales Associate offering 10 + years of experience in the promotional product industry. Extensive customer service and sales experience. Outgoing, professional and responsible. Diligent in building and retaining accounts by providing support and attentive service.
Overview
18
18
years of professional experience
Work History
Health Care Aide
Freedom Care
01.2018 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Kept accurate records of patients' care, condition, and progress.
Senior Sales Manager
Elite Marketing Group
02.2014 - 02.2020
- Increased sales by managing relationships with clients working face to face for all sales approaches.
- Traveled to work at sales events, meet and greet with new customers along with existing customers.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Meet with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Sales Manager
Garyline
04.2010 - 12.2013
- Managed customer accounts for all new and existing purchase orders , reorders, sample requests, quoted pricing, artwork. billing, shipping dates and tracking information.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in weekly product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Sales Manager
Jetline
09.2005 - 06.2009
- Handled customer questions enabling quick resolution and client satisfaction
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts for all new and existing purchase orders, reorders, sample requests, quoted pricing, artwork, billing, shipping dates and tracking information.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness .
Education
Art
Queens College of The City University of New York
Flushing, NYSkills
Communication/People Skills, Time Management, Relationship building, Organization Skills/ Multi-tasking Ability,
Understanding Client's Business & Needs, Adaptability, Empathy
Timeline
Health Care Aide
Freedom Care
01.2018 - Current
Senior Sales Manager
Elite Marketing Group
02.2014 - 02.2020
Sales Manager
Garyline
04.2010 - 12.2013
Sales Manager
Jetline
09.2005 - 06.2009
Art
Queens College of The City University of New York
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