Sharon Zolezzi

Nov 2021 to Present

Administrative

• Train all new team members for medical skills such as venipuncture, IVC placement, low stress patient handling, laboratory tests, vaccine/medication administration, client education
• Manage time cards, payroll, staff schedule
• Performance reviews
• Maintain OSHA protocols, VMB inspection requirements, accident/injury reporting

General Skills

• Collaborate with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
• Train all new team members, providing guidance, feedback, and encouragement to succeed.
• Implement low stress handling techniques and mentor team in Fear Free approach.
• Created surgical set up including all equipment, packs, organization of surgical suite, and maintained proper sterilization and aseptic techniques for all procedures
• Monitor and oversee all anesthetic/sedated procedures and assure patient safety
• Manage inventory of medical supplies to maintain adequate stock levels while minimizing waste.
• Demonstrate respect, friendliness and willingness to help wherever needed.

2018 to 2021

• Manager Lab/Radiology, Surgery
• Maintained lab equipment, quality control, performed all testing while managing a team of 4 associate lab techs

2014 to 2021

• Became primary manager of surgery dept and managed a team of 12-15 surgery/dental techs
• Manager of surgical pack/sterilization team (steam/ETO sterilization methods)
• Assured proper sanitation/sterilization/maintenance of orthopedic instruments, dental machinery, GI endoscope, rigid endoscope
• Internship Coordinator - onboarded and trained veterinary technician students

2010

• Assisted in transfer to new facility and instrumental in organization and set up of ICU, Isolation, Day Ward.

1993 to 2014

• Became the first overnight RVT when 24 hour care began and worked independently overnight monitoring ICU patients
• Performed as surgical tech for emergency procedures (GDV, Splenectomy, C-Section, GI Foreign Body, Urethral Obstruction, etc)
• Promoted to ICU overnight supervisor, overseeing a team of 10-15 veterinary assistants
• Promoted to ICU day/night manager, overseeing a team of 20-25 veterinary assistants and technicians

General Skills

• Trained new employees for medical skills including venipuncture, IVC placement, anesthesia monitoring, intubation, central lines, CVP monitoring, DKA management, post-operative care.
• Collaborated with the veterinary team (6 to 30 DVMs), contributing to a positive work environment and seamless coordination of patient care.
• Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
• Performed as CPR Team Leader during Recovery Initiatives.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Directly managed team members in ICU, Surgery, and Lab/Radiology departments including fulfilling shifts to maintain adequate staffing throughout each dept.
• Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.

Administrative

• Performed staff reviews
• Initiated counseling/disciplinary actions through write ups, direct communication
• Managed timecards and time off requests