Sharon Amos Blackwell
3513 Normandy Lane, Apt 37 Roanoke,VA
Summary
Dedicated Teacher offering fifteen years of experience in education. Resourceful and passionate educator with adaptable and approachable style. Expertise includes test preparation and ongoing evaluations. Committed to creating comfortable learning environments for students. Passionate Teacher provides students with exceptional learning opportunities and support of educational endeavors. Skilled implementer of diverse instruction methods for cultivating fruitful learning environment for all. Positively motivates students with individual guidance and empathetic mentorship. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Precise Accounts Receivable Manager offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy. Analytical Accounts Receivable Manager with successful career supervising personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Accounts Receivable Coordinator
HopeTree Family Services
01.2024 - Current
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Assisted in implementation of new accounting software system, improving overall functionality and user experience.
- Updated aging reports based on daily audits.
- Reduced manual data entry errors by implementing robust system for importing transaction information from external sources.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
- Completed daily process adjustments to maintain accuracy.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Special Education High School Science Teacher
HopeTree Academy
08.2021 - 01.2024
- Taught science courses using lab-based learning model to deepen subject mastery.
- Developed and administered detailed science curriculum to over 34 high school students.
- Selected and requisitioned appropriate books and instructional aids to complement lesson plans.
- Planned, prepared, and taught lesson plans, giving students individual support.
- Delivered interactive lessons to help students comprehend complex concepts.
- Collaborated with other teachers to integrate science into other curricula.
- Created interactive activities to engage student interest and curiosity in scientific concepts.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Established and maintained professional relationships with students, staff, parents and community members.
- Developed and implemented behavior management plans to address student issues.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to needs of special education students.
- Supported student comprehension of scientific principles through individualized instruction.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Utilized data to inform instructional decisions and personalize learning.
- Established positive classroom environment by implementing effective classroom management techniques, fostering respect and inclusivity among students.
- Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.
- Coordinated and collaborated with other faculty members during lesson plan development.
- Collaborated with colleagues on cross-curricular projects, enriching students'' overall educational experience.
- Enhanced student understanding by utilizing diverse teaching methods and strategies tailored to individual learning styles.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Monitored student progress and provided feedback to both students and parents.
- Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Utilized diverse instructional approaches to accommodate different learning styles.
- Used exams and standardized assessment tools to measure student progress.
- Assessed and evaluated student performance through use of standardized testing.
- Produced engaging lesson plans and activities to help students master learning objectives.
- Encouraged students to take active role in learning and academic success.
- Demonstrated positive and effective classroom management skills.
- Developed and implemented engaging lab experiments, providing hands-on learning experiences for students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Led professional development workshops for fellow teachers to share best practices in science education.
- Assisted in development of extracurricular activities and special events.
- Kept abreast of technological advances in mathematics and adapted curriculum for individual, small group and remedial instruction to meet diverse needs of high school students.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Head Start Lead Teacher
Steps Head Start
02.2019 - 05.2021
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Assessed student progress and provided feedback on educational development.
- Implemented age-appropriate curricula to meet needs of young learners.
- Monitored classroom to verify safe and secure environment.
- Organized and supervised large and small group activities.
- Guided students to develop social, emotional and physical skills.
- Supported students in developing self-esteem and self-confidence.
- Developed innovative activities to engage young children in learning process.
- Established positive relationships with students and families.
- Helped new preschool children get used to classes by giving one-on-one support.
- Created safe and nurturing learning environment for preschoolers.
- Utilized creative teaching strategies to engage students in classroom.
- Encouraged use of technology to support student learning.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Incorporated music, art and literature into curriculum.
- Developed and implemented behavior management plans.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Modeled positive behavior and communication skills for students.
Elementary School Teacher
New Life Schools
08.2002 - 08.2013
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Taught core subjects of math, science, technology, and history.
- Met with parents to review Individualized Education Plans for at-risk students.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Administered various reading tests and determined student reading levels based on assessment findings.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
- Pursued professional development during summer months to maintain certification and extend skills.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Fostered student curiosity and interest in learning through hands-on activities and field trips.
- Coached, mentored and evaluated student teachers for progress against program objectives.
- Directed class discussions to spark conversation about key concepts, complex problems and overarching themes.
- Coached students on physical and emotional safety as part of health curriculum.
- Sourced supplies to fill gaps in student activities.
- Built positive relationships with parents to involve families in educational process.
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
LPN
Dr. Alshammaa's Pediatric Office
04.1998 - 04.2000
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Reviewed patient history to verify conditions and current medications.
- Coordinated patient transfers to other facilities.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
- Responded to patient requests with appropriate clinical and personal assistance.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Administered medications and injections to patients.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assisted physicians during examinations or procedures as needed, playing vital role in overall patient experience.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Cared for wounds, provided treatments, and assisted with procedures.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Assisted in management of chronic health conditions by providing education, support, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Comforted and counseled patients and families throughout care process.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Implemented infection control measures, ensuring clean and safe environment for patients and staff.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Took samples to complete diagnostic and routine assessment tests.
- Helped patients complete bathing, dressing and eating.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Monitored patient health conditions to report changes to assigned physician.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Developed and implemented individualized patient care plans.
Assistant Customer Service Manager
Kroger/Harris Teeter
06.1994 - 04.2000
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained and managed customer files and databases.
- Optimized resource utilization through effective allocation of tasks among team members based on their strengths and workload capacity.
- Negotiated contracts with outside carriers to minimize costs to company and customers.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Researched and corrected customer concerns to promote company loyalty.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Created and enhanced call sequencing flows and scripts to enhance team performance.
- Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into team.
- Reviewed submitted documents to check compliance and enforce recordkeeping policies.
- Evaluated employee performance against established goals, conducting regular reviews aimed at continuously improving productivity levels.
- Took ownership of customer issues and followed problems through to resolution.
- Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
- Created and reviewed invoices to confirm accuracy.
- Responded to customer calls and emails to answer questions about products and services.
- Defined clear targets and objectives and communicated to other team members.
- Implemented new strategies for reducing wait times and improving first-call resolution rates, resulting in improved customer satisfaction scores.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Ladieswear/Toy Sales Associate
Walmart
11.1992 - 06.1994
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously while maintaining focus on delivering exceptional service experiences for each customer interaction.
- Monitored customers for signs of security concerns and escalated issues to management.
- Communicated effectively with colleagues regarding shift priorities, goals, accomplishments, or concerns about store's performance or operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Participated in ongoing product training sessions to stay current on industry trends and new releases, enhancing ability to serve customers effectively.
- Used in-store system to locate inventory and place special orders for customers.
- Boosted customer satisfaction by providing knowledgeable and friendly assistance in selecting toys.
- Prioritized helping customers over completing other routine tasks in store.
- Completed daily tasks such as restocking shelves and updating price tags in accordance with company standards for presentation excellence.
- Offered insightful suggestions for improvements in store layout or merchandising strategies based on observations of customer behavior patterns or industry best practices.
- Handled customer inquiries, complaints, and returns professionally, resolving issues promptly to maintain high satisfaction levels.
- Listened to customer needs and desires to identify and recommend optimal products.
- Contributed to positive work environment by maintaining clean, organized, and visually appealing sales floor.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted in inventory management, ensuring accurate stock levels for popular items during peak seasons.
- Maximized repeat business from satisfied customers by following up after purchases with thank-you notes or personalized recommendations for additional products.
- Organized and detail-oriented with strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with strong sense of personal responsibility.
- Provided professional services and support in dynamic work environment.
Scan Analyst
Food Lion
06.1987 - 06.1991
- Optimized core processes to improve business performance and operational agility.
- Researched and adopted new technologies to add value to existing offerings.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
- Conducted rigorous testing of financial models, ensuring their reliability and relevance in real-world applications.
- Collected, arranged, and input information into database system.
- Developed custom software solutions tailored to specific organizational needs, resulting in significant time and cost savings.
- Queried databases for information needed for report processing.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Installed system updates to address vulnerabilities and reduce security issues.
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Maintained database systems to track and analyze operational data.
- Identified and resolved problems through root cause analysis and research.
- Enhanced interfaces to promote better functionality for users.
- Organized and detail-oriented with strong work ethic.
- Worked well in team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and fast-paced environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
Education
Master of Science - Special Education
Regent University
Virginia Beach, VA05.2025
Bachelor of Science - Education
Liberty University
Lynchburg, VA05.2012
Skills
- Science Curriculum
- Curriculum Standards
- Classroom Supervision
- Recordkeeping
- Individualized Support
- Behavior Management Techniques
- Group Assistance
- Student Records Management
- Documentation
- Instruction Modifications
- Field Trip Coordination
- Staff Meetings
- Parent and Student Communication
- Formative Assessments and Standard-Based Grading
- Lesson Plan Development
- Educational Opportunities
- Program and Classroom Management
- Informative Lectures
- Standardized Testing
- Instructional Techniques
- Grading
- Earth Science
- Google Classroom
- Activity Organization
- STEM Project-Based Learning (PBL)
- Lab-Based Learning Models
- Instructional Assistance
- Instructional Practices
- Hands-On Learning
- Research
- Library Resources
- Curriculum Evaluation
- Student Support
- Active Participation
- Interactive Media
- IEP Progress Tracking
- Microsoft Office
- Positive Reinforcement Strategies
- Learning Strategies
- Lab-Based Instruction
- Group and Individual Instruction
Adaptability to unpredictability of classroom needs
Collaboration to faculty
Communication skills
Compassionate to student needs
Devotion to Professional Development
Assessment skills
Knowledge of instructional strategies and goals
Listening skills
Organization
Creativity
- Team Collaboration
- Classroom Management
- Classroom Instruction
- Student Engagement
- Test and Assignment Evaluation
- Vendor Management
- Program Development
- Decision-Making
- Cash application
- Team Leadership
- Financial records and reporting
- Report Preparation
- Staff Training
- Staff Scheduling
- Performance Improvement
- Scheduling
- Inventory Management
- Account updating
- Employee Supervision
- Customer Relations
- Report Writing
- Schedule Management
- Invoice Processing
- Office Management
- Staff Management
- Handling Complaints
- Event Coordination
- Customer Service
- Project Management
- Transaction Processing
- Account Analysis
- Cash Management
- Accounts Receivable
- Multitasking and Organization
- Phone and Email Etiquette
- Data retrieval systems
- Relationship Building
- Coaching and Mentoring
- Customer Service Management
- Public Speaking
- Organization
- Flexible and Adaptable
- Problem-Solving
- Good Telephone Etiquette
- Computer Skills
- Dependable and Responsible
- Microsoft Word
- Critical Thinking
- Networking
- Multitasking
Certification
- American Red Cross Adult First Aid/CPR/ AED-BL Training - 11/18/2021
- Regulations Governing the Use of Restraint and Seclusion in Elementary and Secondary Schools in Virginia Modules Training - September 14, 2021
- Certification of Completion Dyslexia Awareness Module Training- September 13, 2021
- Child Abuse and Neglect Recognizing, Reporting and Responding for Educators- September 13, 2021
- Certificate of Completion Cultural Competency Training- July 12, 2023
- VDOE Certificate of Completion Building a More Inclusive Community- July 12, 2023
- Certificate of Completion Evaluation for Related Services- July 12, 2023
References
Joan Vieira
503 Germantown Road
Farmville, Va. 23901
Stan Hornstein
Five Forks Road
Farmville, Va 23901
Sherry Rockhill
349 Redd Shop Road
Farmville, Va 23901
Darrin Thomas
550 Hixburg Road
Prospect, Va 23960
Timeline
Accounts Receivable Coordinator
HopeTree Family Services
01.2024 - Current
Special Education High School Science Teacher
HopeTree Academy
08.2021 - 01.2024
Head Start Lead Teacher
Steps Head Start
02.2019 - 05.2021
Elementary School Teacher
New Life Schools
08.2002 - 08.2013
LPN
Dr. Alshammaa's Pediatric Office
04.1998 - 04.2000
Assistant Customer Service Manager
Kroger/Harris Teeter
06.1994 - 04.2000
Ladieswear/Toy Sales Associate
Walmart
11.1992 - 06.1994
Scan Analyst
Food Lion
06.1987 - 06.1991
Master of Science - Special Education
Regent University
Bachelor of Science - Education
Liberty University
- American Red Cross Adult First Aid/CPR/ AED-BL Training - 11/18/2021
- Regulations Governing the Use of Restraint and Seclusion in Elementary and Secondary Schools in Virginia Modules Training - September 14, 2021
- Certification of Completion Dyslexia Awareness Module Training- September 13, 2021
- Child Abuse and Neglect Recognizing, Reporting and Responding for Educators- September 13, 2021
- Certificate of Completion Cultural Competency Training- July 12, 2023
- VDOE Certificate of Completion Building a More Inclusive Community- July 12, 2023
- Certificate of Completion Evaluation for Related Services- July 12, 2023
Similar Profiles
Latasha SelfLatasha Self
Senior Direct Support Professional at HOPETREE FAMILY SERVICESSenior Direct Support Professional at HOPETREE FAMILY SERVICES
Brian JonesBrian Jones
Residential Behavior Specialist & Lead YCW at HOPETREE FAMILY SERVICESResidential Behavior Specialist & Lead YCW at HOPETREE FAMILY SERVICES
Heaven PettyHeaven Petty
Therapeutic Foster Care Case Worker at HopeTree Family ServicesTherapeutic Foster Care Case Worker at HopeTree Family Services