Sharonda Richardson
Milwaukee,WI
Summary
Dynamic and personable, with a proven track record in customer service and shelf stocking, honed across roles at notable employers like Milwaukee Recycling. Excelled in enhancing team productivity and customer satisfaction, demonstrating exceptional heavy lifting ability and a positive attitude. Achieved commendable feedback for outstanding service and efficiency.
Overview
15
15
years of professional experience
Work History
Stocker
Milwaukee Recycling
03.2023 - 11.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Maintained effective team member communication.
Cashier
Domino's Pizza
03.2020 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Crew Member
McDonald's
03.2018 - 04.2020
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Cashier
Walmart
03.2015 - 02.2018
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Processed customer orders and accurately handled payment transactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Crew Team Member
Culvers Franchising System
06.2011 - 01.2016
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Greeted customers at drive-thru and took food orders.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Member
Popeyes® Louisana Kitchen
01.2010 - 05.2011
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Education
High School Diploma -
North Division High School
06-2010
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Heavy lifting
- Friendly and personable
Timeline
Stocker
Milwaukee Recycling
03.2023 - 11.2024
Cashier
Domino's Pizza
03.2020 - 01.2022
Crew Member
McDonald's
03.2018 - 04.2020
Cashier
Walmart
03.2015 - 02.2018
Crew Team Member
Culvers Franchising System
06.2011 - 01.2016
Crew Member
Popeyes® Louisana Kitchen
01.2010 - 05.2011
High School Diploma -
North Division High School
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