Overview
Work History
Education
Certification
Timeline
Generic

Sharonda White

Bossier City,LA

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

David Raines Community Health Centers
09.2019 - Current
  • Height, Weight ,Temps
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Utilize communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Patient Navigator

David Raines Community Health Centers
09.2019 - Current
  • Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
  • Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
  • Educated patients on insurance and healthcare plans.
  • Coached patients on self-advocacy.
  • Assisted patients in scheduling doctor and healthcare appointments.
  • Provided excellent customer service to patients and medical staff.

Front Desk Receptionist

Pilgrim Manor Guest Care
12.2011 - 06.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.

Education

High School Diploma -

Bossier High School
Bossier City, LA
05.2004

Certification

  • First Aid/CPR Certified
  • CNA - Certified Nurse Assistant

Timeline

Certified Nursing Assistant

David Raines Community Health Centers
09.2019 - Current

Patient Navigator

David Raines Community Health Centers
09.2019 - Current

Front Desk Receptionist

Pilgrim Manor Guest Care
12.2011 - 06.2018

High School Diploma -

Bossier High School
  • First Aid/CPR Certified
  • CNA - Certified Nurse Assistant

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Sharonda White